There are newer employer reviews for Express Scripts

 

Plenty of Opportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pharmacy Automation Service Specialist  in  Whitestown, IN
Current Employee - Pharmacy Automation Service Specialist in Whitestown, IN

I have been working at Express Scripts full-time for more than a year

Pros

Express Scripts is growing daily. I feel like it is a great company to work for and grow within. They are many opportunities and with such benefits as tuition reimbursement, the possibilities are endless.

Cons

I don't have any downsides to comment on.

Advice to ManagementAdvice

Great job helping your employees grow and develop their career.

Recommends
Positive Outlook
Approves of CEO

753 Other Employee Reviews for Express Scripts (View Most Recent)

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  1. 4 people found this helpful  

    Stress Level - OFF THE CHARTS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Express Scripts full-time for more than 10 years

    Pros

    Benefits are so-so. Pay is so-so.

    Cons

    The lack of communication as well as increased work load has left the remaining employees incredibly stressed and in constant fear of losing their jobs.

    Advice to ManagementAdvice

    Until the tremendous gaps between management and front line employees are repaired, ESI will continue to lose the hard-working, dedicated tenured staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Too Much Uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV

    I have been working at Express Scripts full-time for more than 10 years

    Pros

    Work From Home is a good thing that ESI offers. Also, there have been changes made that streamline customer service.

    Cons

    As a former Medco employee (Medco was purchased by ESI in 2012) I have seen the quality of employee recognition go gradually but steadily down. When I first hired on over 10 years ago, we would have a Service Anniversary lunch with managers and also other small recognitions of top quality service. Now, it's just another day with the headset on. Also, ESI have decided to fill the ranks of CSRs with outsourced reps from Manila and temps. This has led to a decrease in morale among the veterans as well.

    Advice to ManagementAdvice

    One question to Management: Why are you driving off your best-trained and loyal employees?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Express Scripts

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