There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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Decent company, Poor Communication with Employees

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Resolution Team Leader in Tampa, FL
Current Employee - Resolution Team Leader in Tampa, FL

I have been working at Express Scripts full-time (More than 5 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Great company, advancement opportunities, flexibility

Cons

Schedule, bonus structure, no communication from management as to direction company is headed.

Advice to Management

I would like to see better communication from upper level management. There are plenty of email communications sent but there aren't any specific information as to what direction the company is heading in.

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  1. Helpful (3)

    Really unprofessional organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Finance in Saint Louis, MO
    Current Employee - Corporate Finance in Saint Louis, MO

    I have been working at Express Scripts full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fitness Center, State of the art Office Buildings, Nice Cafeteria, covered parking, technology and facilities were all very good.

    Cons

    Poorly skilled leadership team. It is hard to fathom how this organization continues with the current crop of leaders on board. With few exceptions, senior staff and V.P.s of the company are incompetent. Performance management system that is arbitrary and abusive to colleagues. Zero communication of performance measures that drive incentive and pay.

    Advice to Management

    Recognize when you are being part of the problem. Institute company-wide 360 degree feedback. Get rid of the forced rankings and commit to as much transparency regarding decision making as possible.


  2. Helpful (4)

    Terrible Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Analyst in Waukesha, WI
    Former Contractor - Business Analyst in Waukesha, WI

    I worked at Express Scripts as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None, but maybe paid for full days when only working half days.

    Cons

    I have never been treated with less respect and harassed in which complaints were filed with contractor and managers, but were brushed under the rug and I was told my contract had ended the next day. No communication is an understatement as I had only met my manager about three times and as a group we were left in the dark for over three weeks without work to do. They claim they are a virtual company but nobody wants to help you when you reach out for work. Spend most phone calls being talked down to by account managers and others.

    Advice to Management

    Communicate. It isn't hard. Learn to scout talent and not rely on awful contract agencies to hire people that have no idea how to operate computers. I can't stress enough how terrible of a company this is and they made a huge mistake by not having a plan for benefits migration from Medco to Express Scripts. This company will not survive if it continues to allow the current conditions in the workplace to continue.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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