Express Scripts

  www.express-scripts.com
  www.express-scripts.com
There are newer employer reviews for Express Scripts

2 people found this helpful  

It was very stressful.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Harrisburg, PA
Former Employee - Customer Service Representative in Harrisburg, PA

I worked at Express Scripts full-time (more than 8 years)

Pros

The salary was decent and the other employees in my department were great to work with. The hours were good and the team leads were helpful when needed.

Cons

There are too many management possitions for the amount of employees. It is a union shop but the union doesn't stand behind the employees at all. If the company doesn't want to keep paying long term employees their salaries they just get rid of the department you work in but in a way that keeps you from getting a severence package.

Advice to ManagementAdvice

Be more consistant with the way you treat your employees. They are what keeps your business going.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

828 Other Employee Reviews for Express Scripts (View Most Recent)

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  1. 4 people found this helpful  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate in Dublin, OH
    Current Employee - Patient Care Advocate in Dublin, OH

    I have been working at Express Scripts full-time (less than an year)

    Pros

    Weekly pay, benefits, training and hours.

    Cons

    Local management seems to be hindered with system issues.

    Advice to ManagementAdvice

    More support to agents.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Just mediocre, just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time (more than 3 years)

    Pros

    Early hours
    Tuition reimbursement
    Weekends off
    Short commute to work
    I love the group of people that I work with

    Cons

    Pay
    Benefits
    Management
    Hard to advance unless your a pest to HR or you know someone
    The "Express-Scripts Values" are not even close to be used by management

    Advice to ManagementAdvice

    Listen to your employees! Understand that we are people not machines. Praise your team when they do a fantastic job and don't down them every chance you get. Please stop micromanaging, and last but not least LEARN THE JOB A PERSON IS DOING BEFORE you talk about numbers and metrics that your not meeting because the metrics are UNATTAINABLE if you want quality. Quality is far better than quantity. Increase morale in your team and you will see much happier workers, that are willing to constantly go above an beyond.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Express Scripts

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