Express Scripts

www.express-scripts.com
There are newer employer reviews for Express Scripts

4 people found this helpful  

Changing atmosphere

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Express Scripts full-time (more than 8 years)

Pros

co workers are great. hard working

Cons

Management likes to cut corners

Negative Outlook
Disapproves of CEO

893 Other Employee Reviews for Express Scripts (View Most Recent)

Sort: Rating Date
  1. 7 people found this helpful  

    Medco Employee.. Was great till Express bought us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Dublin, OH
    Former Employee - Customer Service Representative in Dublin, OH

    I worked at Express Scripts full-time (more than 5 years)

    Pros

    could work from home. bonus was good if you worked yourself to death

    Cons

    after being purchased by express scripts this company became more sales driven and not so much customer service related. Micromanaged by supervisor that have very little experience. received 4 monitored calls at 100% with many awards and yet was fired for "below standard" work...this was due to being vocal about the new sales related work that was mandatory. management does not want to hear our opinion. worked there 7 years was fired by a sup who had 1.5 years total.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Probably one of the most demoralizing companies I've had the unfortunate pleasure to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Advocate in Tempe, AZ
    Current Employee - Patient Care Advocate in Tempe, AZ

    I have been working at Express Scripts full-time (less than a year)

    Pros

    When my shift has ended and it's time for me to go home.

    Cons

    Managers,supervisors,and surprisingly co-workers have a tendency talk to you in a perfunctory manner. It's a cultural which based on meanness, and callousness. And, it's exceedingly rare to find people smiling let alone in good-mood. The lack of leadership skills in management is largely to blame for the despondent, yet stressful work environment. For example, when system is not functioning properly management has a devil-may-care attitude and advise us to do the best with what is operating at the time. Also, when speaking to the patient, brevity is key otherwise you'll be placed on a corrective action plan for talking too long.

    Advice to ManagementAdvice

    You catch more bee's with honey than you do with vinegar. Keep that in mind when trying to boost employee morale.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Express Scripts

Work at Express Scripts? Share Your Experiences

Express Scripts

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.