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Helpful (16)

Director at Express Scripts

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Saint Louis, MO
Former Employee - Director in Saint Louis, MO

I worked at Express Scripts full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

To some extent, Express Scripts is a "meritocracy," work hard, get promoted. ALL the offices are the same size and there are no assigned parking spaces, no matter what level. This may seem petty, but its an important aspect of the culture. Bonuses can be lucrative based on company performance.

Cons

Express Scripts is a very political place to work. At a certain level, employees spend a significant amount of time managing PERCEPTIONS of themselves and their performance, as opposed to their actual performance and outcomes.

Advice to Management

Leadership should consider the effects of the performance evaluation system, especially the impact is has on the achievement of "real work."

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  1. Helpful (3)

    I'm not sure which company it is ESI or Accredo???

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Indianapolis, IN
    Current Employee - Pharmacy Technician in Indianapolis, IN

    I have been working at Express Scripts full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    401k, PTO, day shift after a year if you're lucky, tuition reimbursement and sometimes great coworkers. And there's job stability if you keep quiet and stay 'under the radar'.

    Cons

    Management is deplorable. Supervisors are bred from former incompetent supervisors and their concern for micromanaging instead of quality training is why the Indy location is subpar. If you're not in the "Mommy Club" or a brown-noser, you're not chosen for 'special projects' that are a complete waste of company time. The team morale is non-existent, unless you want to do frivolous things such as pitch-ins and buy cake-pops. And the training consists of incompetent employees training other incompetents. Even supervisors aren't trained in the basic processes.

    Advice to Management

    Completely retrain or fire all of your current supervisors and hire some men that will even out all of the estrogen and lactating hormonal women that are in charge. Have all of your processes completely functioning and consistent before you train your employees, don't allow it to be a learning process for even the tenured employees. And have ONE system for all locations so the patients don't have to suffer for the company's inconsistent processes.


  2. Helpful (5)

    Tolerable for a short time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Systems Analyst in Saint Louis, MO
    Former Contractor - Business Systems Analyst in Saint Louis, MO

    I worked at Express Scripts as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is okay and ETO is easily obtained. The team I worked with was great and the people understood the difficulty it is working with the business side.

    Cons

    Dealing with incompetent Account Managers and other individuals on the business side. Being replaced my H1B who have zero skill sets. Upper management completely detached from the teams/department that are suppose to be over.

    Advice to Management

    Fire 80% of management and get people that will actually put in effort to get to know their teams. Learn what daily annoyances each team has to deal with and how to resolve them to make processes flow more smoothly.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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