Pros

There used to be a reason to work here to service the patients, those days are long gone.

Cons

They push employees to meet numbers everyday. They don't care about customer service any longer. They are into consumerology, but to the employees it means servicing the patient's that built the company. They loose contracts every month due to less and less service. They bring in supervisors and managers rather than promoting from within. There is no longevity here because senior mangement drives everyone out. There is no respect for the staff that keeps the engine running.

Advice to Senior Management

Look at your staff and see what they have and who they are, treat your patient's like you would your family. Support your employees with basics like a fair wage and decent benefits. Your a PBM and your employees can't even afford the maintenance meds they need, they go to walmart who suppports there maintenance meds at better rates.