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Temporary Benefits Advisor - Medicare/Affordable Care Advisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Temporary Benefits Advisor, Affordable Care Advisor  in  South Jordan, UT
Current Employee - Temporary Benefits Advisor, Affordable Care Advisor in South Jordan, UT

I have been working at Extend Health full-time for less than a year

Pros

cannot think of any pros for this company and am currently looking for another job as I am very embarrassed to work here there are people with criminal records as the company did not do a drug test or thorough background checker It is close to my home and I do not work weekends

Cons

no benefits except what you pay for on your own - only offers 10,000 max medical coverage that employees pay for! there are no agents who have worked anywhere else so we do not know what we are doing for the most part, very poor training that changes every day. Lots of supervisor arguments on the floor over affordable care, no one knows what they are doing. I have not been paid what they promised and my car has been vandalized in the parking lot. There was an incident of head lice in training and I have learned that I am not supposed to take calls in states where I do not have an insurance license (after I have been doing this since August). Most people only sell the Medigap plan which is the most expensive one for Medicare because they did not pay attention to the carrier plans so the customers are stuck. The management is nonexistent and the call center is very dirty (carpets, chairs and desks have not been cleaned and the equipment breaks down frequently). The company does not honor the bonus or pay structure and there is no longevity. I am hoping to get another job soon.

Advice to ManagementAdvice

HR and Compliance Managers are a mess, they tend to hide and they look for ways to fire you if you have a question - get rid of both and start over

Doesn't Recommend
Negative Outlook
Disapproves of CEO

64 Other Employee Reviews for Extend Health (View Most Recent)

Sort: Rating Date
  1.  

    Growing Pains, Cyclical Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  South Jordan, UT
    Former Employee - Operations in South Jordan, UT

    I worked at Extend Health full-time for more than a year

    Pros

    The company is growing and is doing well. There is lots of opportunity for advancement in the call center operations.

    Cons

    The company is experiencing growing pains and hires a lot of seasonal workers. They are not good at recognizing their employees for a job well done and they do not have a defined career path for their employees.

    Advice to ManagementAdvice

    Promote your internal candidates and recognize them for a job well done.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    BEST JOB EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Advisor  in  South Jordan, UT
    Current Employee - Benefit Advisor in South Jordan, UT

    I have been working at Extend Health full-time for more than a year

    Pros

    Great working conditions
    they work very well with your schedule, and yes every1 starts out as seasonal or temporary, if you ACTUALLY do your job they will keep you, they are actually hiring RIGHT NOW as well, email me and I will give you info

    Cons

    UTAH is a right to work state

    Recommends
    Positive Outlook
    Approves of CEO
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