Extended Stay America

  www.extendedstayamerica.com
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106 Employee Reviews (View Most Recent)

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1 person found this helpful  

good part time job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Guest Services Representative
Current Employee - Guest Services Representative

Pros

pretty relaxed
decent pay
very flexible hours

Cons

very by-the-book phone calls
boring
slow

Advice to ManagementAdvice

more opportunities to promote from within

Other reviews for Extended Stay America

  1.  

    The job was good at the hotel level, but the Regional/Corp. management was all I could take

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    Pros

    the people I worked with at the hotel itself, Most all of the guests were great and a joy

    Cons

    When you get a regional manager calling you at 10 or 11 at night to complain about the occupancy of the hotel was just more than I could take. Why don't you communicate ALL concerns during the day? You called me 5-10 times to gripe about the same, along with the threatening emails!!!

    Advice to ManagementAdvice

    Find you some better Regional managers, especially for the central states that listen and try to help, rather than dog a person every chance they get. 35+ managers for 19 hotels in less than 2 years is a bad sign!! Look at your Regions and see the turnover, it is not the hotel managers that are the problem in most cases!!!!

    Doesn't Recommend
  2. 2 people found this helpful  

    Soul-Sucking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent

    Pros

    Discount on hotel rooms
    Meeting new interesting people
    Networking for more jobs
    Insight on Hotel Management

    Cons

    Musical Shifts to keep you from qualifying Full Time
    Status Quo dominates management
    Poor treatment of housekeepers
    Exposure to very compromising situations

    Advice to ManagementAdvice

    Provide better benefits and a more employee centric experience, just look at the Marriot

    Doesn't Recommend
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