There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

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Helpful (1)

good part time job

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Services Representative
Current Employee - Guest Services Representative

Pros

pretty relaxed decent pay very flexible hours

Cons

very by-the-book phone calls boring slow

Advice to Management

more opportunities to promote from within

Other Employee Reviews for Extended Stay America

  1. The job was good at the hotel level, but the Regional/Corp. management was all I could take

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend

    Pros

    the people I worked with at the hotel itself, Most all of the guests were great and a joy

    Cons

    When you get a regional manager calling you at 10 or 11 at night to complain about the occupancy of the hotel was just more than I could take. Why don't you communicate ALL concerns during the day? You called me 5-10 times to gripe about the same, along with the threatening emails!!!

    Advice to Management

    Find you some better Regional managers, especially for the central states that listen and try to help, rather than dog a person every chance they get. 35+ managers for 19 hotels in less than 2 years is a bad sign!! Look at your Regions and see the turnover, it is not the hotel managers that are the problem in most cases!!!!


  2. Helpful (2)

    Soul-Sucking

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent
    Doesn't Recommend

    Pros

    Discount on hotel rooms Meeting new interesting people Networking for more jobs Insight on Hotel Management

    Cons

    Musical Shifts to keep you from qualifying Full Time Status Quo dominates management Poor treatment of housekeepers Exposure to very compromising situations

    Advice to Management

    Provide better benefits and a more employee centric experience, just look at the Marriot


There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

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