Extended Stay America

www.extendedstayamerica.com
There are newer employer reviews for Extended Stay America

 

General Impressions of my Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Purchasing Manager, EProcurement in Charlotte, NC
Current Employee - Purchasing Manager, EProcurement in Charlotte, NC

I have been working at Extended Stay America full-time (less than a year)

Pros

There are opportunities because the company needs to mature its business processes and technology if they are to achieve their goal of going public. Many new people have joined corporate an there is an enthusiasm to tackle these issues. New P2P software will be implemented in 2013.

Cons

There is a lot of employee stress due to many operational inefficiencies and the lack of global planning across the enterprise when new solutions are implemented.

Advice to ManagementAdvice

Pay your staff competitive salaries and look for opportunities to streamline your business processes by providing incentives to those who identify and lead these changes. Become more proactive in creating a viable career pathsfor your employees.

Recommends
Neutral Outlook

150 Other Employee Reviews for Extended Stay America (View Most Recent)

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  1.  

    Fun easy job while I was in college

    Former Employee - Guest Services Representative in Lubbock, TX
    Former Employee - Guest Services Representative in Lubbock, TX

    I worked at Extended Stay America part-time (more than 3 years)

    Pros

    flexible hours, friendly coworkers, free hotels when i was traveling

    Cons

    yearly raises were poor. house keeping doesnt pay enough.

  2.  

    Good experience in customer service and hospitality industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Representative in Fairfax, VA
    Current Employee - Guest Services Representative in Fairfax, VA

    I have been working at Extended Stay America full-time (more than 3 years)

    Pros

    flexible schedule,
    Good starting salary, I started $11 per hour in Fairfax, VA in 2008
    Easy job, mostly checking in/out guests, answering the phone making reservations
    You accrue good amount of vacation hours and you can take as long as you inform your manager more than 2 weeks before and as long as manager finds someone to cover you
    First $500 or 600 on medical is paid by the company, and then you have to pay out of pocket to meet the deductible

    Cons

    Only 2% raises after one year which comes to about 20 cents.
    Health insurance is ok, but only covers 80% after you pay deductible.
    No potential for growth

    Advice to ManagementAdvice

    Try to motivate employees by rewarding and increasing yearly raises

    Recommends
    Neutral Outlook
There are newer employer reviews for Extended Stay America

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