Extended Stay America

www.extendedstayamerica.com
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Alright Company but better out there

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Hotel Manager in Dallas, TX
Former Employee - Hotel Manager in Dallas, TX

I worked at Extended Stay America full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

The extended guests are great. Its different thean managing a full service hotel in that you are able to really get to know your guests on a personal level.

Cons

Overwork managers. Sometimes would work 80hrs a week. Takes too long to hire employees to replace those that have left. Turn over is hi because there isnt a real training program in place.

Advice to Management

Locations are extremely understaffed. Managers are carrying too hi of a load and that effects your overall productivity and the overall happiness of your employees.

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  1. Fun easy job while I was in college

    Former Employee - Guest Services Representative in Lubbock, TX
    Former Employee - Guest Services Representative in Lubbock, TX

    I worked at Extended Stay America part-time (More than 3 years)

    Pros

    flexible hours, friendly coworkers, free hotels when i was traveling

    Cons

    yearly raises were poor. house keeping doesnt pay enough.

  2. Good experience in customer service and hospitality industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Representative in Fairfax, VA
    Current Employee - Guest Services Representative in Fairfax, VA

    I have been working at Extended Stay America full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    flexible schedule,
    Good starting salary, I started $11 per hour in Fairfax, VA in 2008
    Easy job, mostly checking in/out guests, answering the phone making reservations
    You accrue good amount of vacation hours and you can take as long as you inform your manager more than 2 weeks before and as long as manager finds someone to cover you
    First $500 or 600 on medical is paid by the company, and then you have to pay out of pocket to meet the deductible

    Cons

    Only 2% raises after one year which comes to about 20 cents.
    Health insurance is ok, but only covers 80% after you pay deductible.
    No potential for growth

    Advice to Management

    Try to motivate employees by rewarding and increasing yearly raises

There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

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