There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

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It's a "job"

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Services Representative in Buffalo Grove, IL
Current Employee - Guest Services Representative in Buffalo Grove, IL
Doesn't Recommend
Negative Outlook

I have been working at Extended Stay America part-time (More than 5 years)

Pros

Decent enough regular and holiday pay

Cons

Management doesn't care about the employees and cares more about the bottom line.

Advice to Management

Care more about your employees instead of the bottom line

Other Employee Reviews for Extended Stay America

  1. Helpful (3)

    Terrible Corp Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Manager in Boston, MA
    Current Employee - Hotel Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Extended Stay America full-time (More than a year)

    Pros

    Live in Mgr. position had no rent or cost for living. It was like have an additional 20k on top of my salary

    Cons

    Terrible management structure. No proper training, noone cares about your professional development

    Advice to Management

    care about the people who work for you.


  2. Helpful (3)

    Most Exploitative Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in San Ramon, CA
    Former Employee - Housekeeper in San Ramon, CA
    Recommends
    Neutral Outlook

    I worked at Extended Stay America part-time (Less than a year)

    Pros

    * You get hired fast. * Cool co-workers.

    Cons

    * They cheat you on the time they give you to clean rooms by not classifying the rooms correctly and by not taking into account the time you need to stock your cart or take your breaks. Even though you take 20 minutes to stock your cart and 15 minutes to take your break by the end of the day you'll need to show that you cleaned a room every 30 minutes which means, off the top, 4 rooms will need to be cleaned in 15 minutes instead of the standard 30 to make up that time.... Most housekeepers don't take their 15 minute break because of this. Also they don't care if you have to spend time: - doing laundry - running around to get things (missing items from rooms) - delivering laundry which you have to carry - taking out garbage, etc etc * You have to also work at other ESA properties on different days, which are operated differently and when you start no one explains to you how it's different, so normal things you do at one hotel you get screamed at for doing at the other. * Their employee onboarding is practically non-existent. They don't give you any documents, like the handbooks and such unless you are on them and ask for it.

    Advice to Management

    * Classify rooms correctly * Either stock our carts before we come to work or give us time to actually stock it. * Not giving me time to take a break, is the same thing as SAYING that you don't want me to take a break, which is illegal and opens you up to a lawsuit.


There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

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