Extended Stay America

www.extendedstayamerica.com
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Helpful (5)

Used & Abused, A new way to stay!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant General Manager in San Carlos, CA
Former Employee - Assistant General Manager in San Carlos, CA

I worked at Extended Stay America full-time (more than a year)

Doesn't Recommend
Doesn't Recommend

Pros

No comment for the moment.

Cons

Worked 9am to 10 pm almost every day six days a week for a month, on call the 7th day. One day worked 6am to 10 pm. Covering front desk and cleaning rooms. This is illegal for management to do. Managers should not be doing more than 50% non exempt work. This is how a company saves money by not paying over time. Then was demoted after working such long hours. Called HR and "anonymous" tip line for assistance and was told upper management was "going above and beyond" for me. They are telling me THEY were going above and beyond while I worked 6 am to 10pm?!?!?

Advice to Management

Do not use your employees like slave labor.

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  1. Helpful (3)

    Absolutely the cheapest most ineffective upper management organization ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Manager in Carolina, SC
    Current Employee - Hotel Manager in Carolina, SC

    I have been working at Extended Stay America full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    7 free hotel nights for each employee

    Cons

    I would not stay at one of their dilapidated hotels even when it was free.

    Advice to Management

    Actually get out of the office and LISTEN to your teams. Pay a decent wage to your employees. INVEST IN THEM!

  2. It's a "job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Representative in Buffalo Grove, IL
    Current Employee - Guest Services Representative in Buffalo Grove, IL

    I have been working at Extended Stay America part-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent enough regular and holiday pay

    Cons

    Management doesn't care about the employees and cares more about the bottom line.

    Advice to Management

    Care more about your employees instead of the bottom line

There are newer employer reviews for Extended Stay America

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