Extended Stay America

www.extendedstayamerica.com
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Helpful (1)

False hopes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Guest Service Representative
Current Employee - Guest Service Representative

I have been working at Extended Stay America full-time (More than 3 years)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Pay is decent, work enviroment is great, employees are very nice.

Cons

Constant change in work structure and goals, constantly given jobs to do that a sales manager should be doing. Have been told numerous times that I am doing jobs to train for a "possible" opening in the future that never seems to come...

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  1. Helpful (4)

    A company lacking in values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Manager in Charlotte, NC
    Former Employee - Corporate Manager in Charlotte, NC

    I worked at Extended Stay America full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Wish I could find one but there aren't any

    Cons

    Lacking in values; no flexibility; poor upper and middle management.

    Advice to Management

    Need a values statement for employees posted on the website for prospective and current employees and then need to work towards making people feel important. Create an environment of give and take where questions are allowed and the open door policy rule is enforced. Allow people to express good ideas and don't view it as a challenge to management.

    Employees time is not treated as valuable. Management is inflexible and far from respectful of working parents.

    Managers talk about other managers and employees to each other in a negative manner and this demonstrates a lack of integrity.

    People should be treated like valuable assets. Many corporate level employees are working 11-12 hours days with no regard to work/life balance.

    Advice to anyone thinking of working in the corporate office? Keep looking - there are better companies out there who will respect you and what you bring to the table.

  2. Helpful (5)

    Used & Abused, A new way to stay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in San Carlos, CA
    Former Employee - Assistant General Manager in San Carlos, CA

    I worked at Extended Stay America full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    No comment for the moment.

    Cons

    Worked 9am to 10 pm almost every day six days a week for a month, on call the 7th day. One day worked 6am to 10 pm. Covering front desk and cleaning rooms. This is illegal for management to do. Managers should not be doing more than 50% non exempt work. This is how a company saves money by not paying over time. Then was demoted after working such long hours. Called HR and "anonymous" tip line for assistance and was told upper management was "going above and beyond" for me. They are telling me THEY were going above and beyond while I worked 6 am to 10pm?!?!?

    Advice to Management

    Do not use your employees like slave labor.

There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

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