There are newer employer reviews for Extra Space

4 people found this helpful

South Jordan, Utah Call Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Inbound Sales Agent in South Jordan, UT
Former Employee - Inbound Sales Agent in South Jordan, UT

I worked at Extra Space full-time (less than a year)

Pros

Good pay and commissions if you are a top sales agent. They try to make fun work environment by playing music and games between calls. Most people working there are nice.

Cons

Very stressful work environment. You receive sales updates on every hours. They send you home for part of the day if you are not performing up to their standard. They treat you great if you are top performer, but badly if you don't meet their very high expectations. Very high turnover. Have to work weekends. Benefits are not good.

Advice to ManagementAdvice

Treat your people better if you want them to stay and contribute to your company. Stop being so greedy - life is not just about the money. Employees are more than just sales numbers.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. Extra Space is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Salt Lake City, UT
    Current Employee - Recruiter in Salt Lake City, UT

    I have been working at Extra Space full-time (more than a year)

    Pros

    Extra Space has a wonderful, supportive company culture. They train and develop their employees and 75% of their positions are promoted from within. They are very open and transparent with their employees and make everyone feel like they are a part of the team.

    Cons

    No real negatives, I have had a great experience here.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful

    Software Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Salt Lake City, UT
    Current Employee - Software Developer in Salt Lake City, UT

    I have been working at Extra Space full-time (more than a year)

    Pros

    The company is successful, so Job security is mostly guaranteed, plus, they have a hard time hiring so you dont have to worry about getting replaced. The corp office is very nice and my cube has a window overlooking the salt lake valley.

    Cons

    IT is not respected in this company at all. It is hard to get over feeling like a second class citizen in this environment. The technology is antiquated and difficult to support.
    The management style of the executives is fear and insult based and most people are scared for their jobs or contemplating quitting because they get tired of the insults.

    Advice to ManagementAdvice

    Invest if IT if you want IT success. Dont expect people to work for beans and with outdated tools and then expect the world.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Extra Space

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