Eze Software

  www.ezesoft.com
  www.ezesoft.com
There are newer employer reviews for Eze Software

2 people found this helpful  

Great pay, but management needs to open eyes to the expanding business

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Consultant in New York, NY
Current Employee - Business Consultant in New York, NY

I have been working at Eze Software full-time (more than 3 years)

Pros

Fantastic pay to consultants
Good benefits
Ability to work with major companies

Cons

No room for growth
Small business mindset while business is growing quickly

Advice to ManagementAdvice

Seriously reconsider business plan in particular to the growth of employees.

Recommends
Neutral Outlook
Approves of CEO

99 Other Employee Reviews for Eze Software (View Most Recent)

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  1. 4 people found this helpful  

    QA a department defined by fear and negativity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Analyst in Boston, MA
    Former Employee - QA Analyst in Boston, MA

    I worked at Eze Software full-time (more than an year)

    Pros

    Good benefits, great coworkers, nice facilities

    Cons

    Some people have written novellas on here with remarkable clarity and depth about the QA position, so I will try not to regurgitate too much.

    Interview process: A couple of questions I would ask in the interview process that might illuminate what the job actually is:
    What is the day to day like for this position?
    When I move on to a consultant what skill set of mine will you have developed?
    What portion of the job requires computer science analytical abilities verse business analytical abilities?
    The reality of the position from my experience is that you need about 90% computer science skills and 10% business. So be wary of this if you have business or finance aspirations.
    Culture/Atmosphere:

    Have you ever had a boss who says you busted your hump all week why don’t you cut out early today? Great, because you won’t at Eze. The managers following the MD’s lead have created a pseudo investment banking culture where your bottom ranking in the office hierarchy entitles you to subservient treatment. Your primary source of motivation is to avoid the ire of the managers. This sentiment is reinforced by their quarterly firing which typically happens a week or two after a new batch of recruits start because fear is the greatest motivator. There is a saying in QA “If you do something wrong you will know about it in 6 minutes, if you do something right you will know in 6 months”. I believe this culture is a product of all the managers having spent their entire professional careers at Eze allowing the fraternal hierarchy model to perpetuate so that the people who do stay in the company feel they are entitled to be difficult for the next generation ( Think seniors in a frat and freshman pledges)
    My final though on the culture is their obsession with control. Your first week in QA the MD will pull you into a room and give you a speech about image and perception within the company. Basically saying if you aren’t working and acting professional at all times you will not succeed (two weeks later someone is fired so you draw your own conclusions as to what that means). He encourages you to eat at your desk and to walk briskly and with purpose to the bathroom and back. As a result everyone is afraid to leave the office before the accepted departure time of 6 or when Nemo hit this winter we weren’t allowed to leave until an hour after every other department deemed it was in safety’s best interest to leave.

    Advice to ManagementAdvice

    Make the managers go to graduate school or have some external influence

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Run Away - The Job Description Might Sound Pretty, But You Will Learn the Truth the Hard Way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Boston, MA
    Current Employee - QA Analyst in Boston, MA

    I have been working at Eze Software full-time (more than an year)

    Pros

    Healthcare and other benefits are generous. Free snacks and beer on Fridays are nice perks but don't outweigh the cons.

    Cons

    You're about to graduate from a top college. Among the most intriguing companies that you see as part of your job search is a financial technologies company that puts you through a "Leadership Development Program" as training for a Business Consultant role in a little over a year. After a long interview process, you're hired. You go in expecting to run financial models, run "regression" on data, and learn how to work with brokers, traders, and portfolio managers. And then you arrive for your first day.

    You quickly realize that your expectations are nothing more than an illusion, carefully crafted by Eze's HR team and management. Eze, as much as it likes to behave like one, is not a "finance" company; it's a software company that serves financial institutions. All of the work that you will be doing in the QA division is going to revolve around testing software. What is software testing? Good question. The "regression" that I mentioned earlier involves looking at 200+ page Word documents with pictures that look something like this:

    1. Click the icon on the top left side of the window. Make sure that a new window opens.
    2. In the new window, start clicking around quickly near the bottom and ensure that the window doesn't crash. Be sure to do this for a few minutes.

    Managers will tell you that regression is training. That's true, but consider that you may spend up to six months going through hundreds of steps like the two above for ten hours per day, five days a week. It is a mind-numbing task that doesn't use a single one of the skills that were tested in your interview, much less your college education. Next, you will be ready to work on verifications. Verifications are, put simply, mini versions of the regression scripts that you have been running. They target a single software defect and require you to "test around" an issue. This involves clicking random buttons that could somehow be tangentially related to the issue described to ensure that the "bug" is no longer present. The remainder of your time in QA will be spent writing regression scripts, writing testing plans, and testing ad hoc issues that have been fixed for clients in the field.

    None of the work that you will be doing requires any financial acumen or leadership skills. You are being trained in a highly specialized piece of software with few transferrable skills; you are going to need to do some serious work on your resume if you want to move elsewhere in the financial services industry.

    If I haven't convinced you to look elsewhere based solely on the unchallenging nature of the work, I hope that my description of management will sway you.

    The managers in the QA division are extremely passive aggressive. They realize that they are middle managers with few opportunities for advancement because of their laziness and ineptitude. This has made them deeply bitter, which poisons the workplace. Walk behind the managers at any given part of the day and you are likely to see them looking at ESPN or doing anything but working. Eze likes to hire people from top schools, and this drives the managers insane because they realize that their employees are likely to be successful and move through the company while they stay put. Because they're the gateway to the rest of the company, they slow down everybody's progress to prevent them from leaving the division.

    Here are some examples of the quality of these individuals. One manager was drunk one night and told some of the girls in the division - to their faces - that he had only hired them because they "were hot." Another manager schedules surprise "Sync Ups" with employees where, behind closed doors, he berates them. Nobody is immune to his sync ups. People often leave the building immediately after these meetings because they cannot handle remaining inside. The managers also randomly fire somebody every few months to restore the fear that characterizes life in the QA division.

    Everyone in the Leadership Development Program is working towards a goal - becoming a Business Consultant. Best put, consulting has nothing to do with business or finance advice: it's on-site tech support. The phone rings incessantly all day and you provide phone support. If the problem is big enough, you travel across the city to the client's office. You are also responsible for implementations, or going to a client's office from 7pm until 2 or 3 am, or whenever the software has finished installing on a client's machine. You don't really need a college education for that job either. The longer you spend at Eze, the more specialized you become, and the more trapped you are.

    By the way, management likes me and has promoted me several times. They have no idea that I feel like I do, nor do they acknowledge that a large portion of the QA division feels similarly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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