There are newer employer reviews for FICO

Helpful (3)

Laid Back but poor management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Software Engineer in San Jose, CA
Former Intern - Software Engineer in San Jose, CA

I worked at FICO as an intern (less than a year)

Pros

Laid back, free snacks and drinks, cool managers

Cons

Managers were cool but they where too laid back, I got no work in the 1st half of my internship

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  1. Helpful (3)

    Still Reinventing Itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    1) Analytics team is among the best in the industry
    2) Great environment for virtual office workers
    3) Great place for junior-to-midcareer sales

    Cons

    1) FICO has been trying to reinvent itself since the Tom Grudnowski era. Still attempting to do that, and the current Cloud strategy is questionable.
    2) Board is sometimes too involved company operations, leading to weak senior leadership.
    3) Sales comp plans seem designed more to reign in cost of sales than nurture a strong sales culture.

    Advice to Management

    Every company needs balance sales comp plans with prudent financial management. However, FICO has occasionally gone overboard in creating a sales environment that is at times confusing and demotivating.

  2. Helpful (9)

    Do your homework

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Rafael, CA
    Former Employee - Anonymous Employee in San Rafael, CA

    I worked at FICO full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working conditions at FICO depend largely on which department you work for. Analytics has always been valued and is the best group to be a part of. Software Development is generally not, although some product development groups are much better than others.

    At the San Rafael office, most employees have spacious and comfortable offices. The company recently installed Starbucks coffee machines on each floor and provides free snacks. The in-house café serves good food and the café staff are friendly and responsive to requests. There’s a walking/bike path nearby that is handy for exercising and there are in-house showers.

    Depending on your group and appropriateness to your position, work hours are generally flexible. Until recently, working remotely has also been supported, which has helped tremendously with commute traffic and the odd working hours necessitated by working with a global staff, but is unfortunately now discouraged. Salaries are competitive: neither high nor low.

    FICO employees are very bright, skilled, hard-working, and friendly. If you’re in the right group, have a supportive manager, and have a high tolerance for uncertainty and stress, FICO may work for you, but be sure to research the group and position you are considering.

    Cons

    Many FICO jobs have been moved out of the country and employees don’t know from month to month if their jobs will be eliminated. This makes it difficult to make financial plans and commitments such as buying a home or even a car. This kind of uncertainty causes continual stress and anxiety, affecting employee health and attitudes.

    Cost-of-living raises appear to be a thing of the past, as are a previous employee stock purchase plan and option awards for most employees. Bonuses, when awarded, have been small. Healthcare benefits are no longer competitive, with the company moving everyone to HSAs and reducing company contributions. It’s difficult to obtain the training necessary to keep skills current due to lack of funding and time. Middle managers no longer have defined vacation, but are supposed to take time off when work allows, which varies considerably based on the opinions of their own managers.

    The performance review system is very competitive and discouraging. Management has said that there are not performance “quotas,” but practically speaking, if a manager of a high-performance team tries to rate all of his staff high, he is discouraged from doing so.

    Advice to Management

    There are lots of opportunities to motivate and recognize staff and to create a culture of creativity and collaboration; take advantage of them. Quit engaging in constant re-orgs, “resource realignment,” cost-cutting, and micro-management. There’s no faster way to demotivate employees and it’s so inefficient. Think and plan for the long-term good of the company instead of taking a reactive, short-term stance. And instead of indulging in confusing or misleading management-speak and taking a need-to-know, distrustful approach, communicate clearly, honestly, and directly. Talk with (not to) your employees so you know what's really going on. Lastly, quit treating employees as a dispensable commodity and referring to them as “human capital.” They spend a lot of time acquiring domain knowledge and learning the company ropes. Value and try to build on it.

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