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CRM

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Service Representative in Rockville, MD
Current Contractor - Customer Service Representative in Rockville, MD

I have been working at FINRA as a contractor (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Good entry level phone work. Decent pay and great start to a future career.

Cons

Not a lot of room for advancement but it did look good on the resume.

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  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Washington, DC
    Former Employee - Administrative Assistant in Washington, DC

    I worked at FINRA full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with, management is in tune with employee needs. Departments work well with one another. Work-life balance is reasonable.

    Cons

    DC location doesn't have the perks of the Rockville location.


  2. Helpful (6)

    Stuck in a hole I can't get out of.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Analyst in Rockville, MD
    Current Employee - Regulatory Analyst in Rockville, MD

    I have been working at FINRA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits plan is probably the only thing FINRA has going for it (I wish I could say the same salary-wise compared to other comments posted on here).

    Cons

    I don't even know where to begin. Little things like our technology platform are sorely lacking. We are also sitting on a decent amount of cash and yet I don't think my bonuses have ever been anything to brag about. The pay structure/grade system also could be a bit more generous. If you want to attract and keep talent, pay them what they're worth. A simple concept that's missed by the bigwigs who run things from on high on K Street. Senior Management appears to be pretty misguided and/or clueless at best, but most likely apathetic. There's no career guidance, let alone room for advancement. In my case, I came to FINRA as a recent MBA grad who already had five years of industry experience. Little did I know that FINRA prefers to hire freshly minted law school grads with no job experience, period, and virtually no industry experience other than what one can read in a textbook. We're supposed to be regulating the financial industry and those who have industry experience are somewhat frowned upon instead of being used as a resource. I have been with FINRA for five years, and have tried to transfer to different departments solely in an effort to gain more experience in different functional areas (we are way too silo'ed, if that's a word). Sadly, I was told by various HR reps that my resume was deemed "too light" by hiring managers for those positions I applied to, although the positions I applied to were well within my pay grade, or the next level higher. When I've tried to fight to get promoted to the next pay grade in my current role, I am told that I was passed over but to "keep doing what you're doing". Probably the worst career guidance I've ever received. So if you do the math, I've been here five years with no promotion ever earned, yet I've seen my department hire tons of law school grads, only to see them walk out two years later and replaced with another law school grad. Meanwhile, those of us who been "loyal" feel like we get crapped on constantly. I think the philosophy of my department is to replace the bodies once they go cold. In short, this company is run by lawyers who appear to just backstab each other in order to get ahead while playing C-Y-A doing it. Meanwhile, the Analysts who are loyal suffer and the morale in the office just sucks. I now find myself in a position that I can't get out of, with a unique skill set that, since I am not a lawyer, does not help me in my job search/career development.

    Advice to Management

    Fire senior management and actually hire a management team that has real experience in running a corporation (not necessarily financial, just a company).


There are newer employer reviews for FINRA
There are newer employer reviews for FINRA

See Most Recent

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