FIS

www.fisglobal.com
Employer Engaged
There are newer employer reviews for FIS

2 people found this helpful  

Very frustrating and not very many opportunities to excel

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative in Little Rock, AR
Current Employee - Customer Service Representative in Little Rock, AR

I have been working at FIS

Pros

Health Benefits; Dental; Vision: Life Insurance; Paid Vacation; Sick Leave; Personal Holidays; Clean environment; friendly coworkers; security and gated access to the campus

Cons

There is a small window to advance to a better position. The supervisor doesn't know most of the information he should know. He's no help at all and he's very petty. Never lose your cool with someone in a higher position; even if it's their fault you may lose your job.

Advice to ManagementAdvice

Listen to your employees needs more. We know more of what our customers need than you do. We are the ones talking to them. We deal some of the rudest people and barely make above minimum wage. Mandatory overtime (mandatory yes! meaning you come or you get a point) is ridiculous and very inconvenient for your employees who are mostly parents and students who have a difficult time adjusting to your last minute schedule changes.

Doesn't Recommend
Disapproves of CEO

602 Other Employee Reviews for FIS (View Most Recent)

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  1.  

    Good company but do not expect much growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Architect in Milwaukee, WI
    Current Employee - Architect in Milwaukee, WI

    I have been working at FIS

    Pros

    Flex timings help balance work.

    Cons

    Rare growth opportunities in the company.

    Advice to ManagementAdvice

    Please offer better healthcare plan and growth opportunities.

  2. 2 people found this helpful  

    Unprofessional Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Services Representative in Saint Petersburg, FL
    Former Employee - Client Services Representative in Saint Petersburg, FL

    I worked at FIS

    Pros

    Fis has some very good points such as benefits, community involvement, and
    security.

    Cons

    My experience was not good. The trainer was caddy, and unable to focus on the important
    aspects of what was needed to be successful. At times the trainer would ignore particular people. She was on the level of a teenager, playing teenage games which at times can be
    hurtful and senseless.

    Advice to ManagementAdvice

    Please train your trainers and don't assume they know how to act in a grown up world.
    This was a job I knew I was capable of but also knew I was being pushed out of. Why would you spend money to hire someone only to have them be treated like this?

    Doesn't Recommend
There are newer employer reviews for FIS

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