511 Employee Reviews (View Most Recent)

Sort: Rating Date

 

good environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Relationship Manager  in  Jersey City, NJ
Current Employee - Relationship Manager in Jersey City, NJ

I have been working at FIS full-time for more than 3 years

Pros

environment is casual and comfortable

Cons

known to be a discriminatory work place

Advice to ManagementAdvice

listen to your employees

Doesn't Recommend
Negative Outlook

Other Reviews for FIS

  1. 6 people found this helpful  

    Employees rarely recognized while benefits and salary are mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting  in  Jacksonville, FL
    Current Employee - Accounting in Jacksonville, FL

    I have been working at FIS full-time for more than 3 years

    Pros

    Great experience from a systems perspective; due to numerous acquisitions over the last several years, FIS operates multiple accounting systems. Employees have stock options. Hours can be flexible for those not in management; okay work-life balance.

    Cons

    Benefits continue to get worse each year, especially medical benefits. For a Fortune 500 company, one would think the company would offer better benefits to its employees. Very limited mobility to get promoted from within; if you are more knowledgeable than your manager, you are viewed as a threat. HR will always support management regardless of how inappropriate decisions made by senior management may be, not worth taking the time to address your concerns with them. Increases are laughable, corporate standard 2% in 2011, which is always based on a bell curve and formulated so that no one ever “exceeds expectations.” Employees participate in quarterly meetings where the CFO talks about how well the company is doing and how FIS is #1 in the industry. Ironically, just before raises were given this year, the CEO gave a speech about how important the employees are, as if that was going to soften the blow.

    The company operates too many accounting systems, and very little has been done over the last three years since the merger with Metavante, to consolidate those systems and branding continues to be inconsistent.

    Legacy Metavante employees act and behave as though they are working for a smaller company and forget that we are all one company; the mentality of employees is very narrow and they forget we are a company with 30K employees.

    Business units operate as if they are separate from FIS and Sales runs the show; they are not required to adhere to company policies and procedures or very little is being done to address the inconsistencies.

    Advice to ManagementAdvice

    Stop talking about appreciating your employees and actually do something about it, for example, provide better benefits. Give increases and acknowledge those that deserve it. The same old song and dance is getting old and you are losing valuable employees.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Sounds like a dream job at Fidelity? Don't expect to build a career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Control Clerk Senior  in  Dedham, MA
    Former Employee - Data Control Clerk Senior in Dedham, MA

    I worked at FIS full-time for more than 5 years

    Pros

    Easy to get in & easy way to build your resume. That is about it

    Cons

    You will never be able to build a career here. There have been people who have been in this company (also former M&I, Metavante) for 15-25+ minimum years. Expect to wait a very long time if you are interested in moving up in the company. Even then annual increases are so little usually 1-2%.. they are comparable to McDonalds or your local Grocery store.

    There was maybe 60% of great staff that made the company what it is. and about 35% of garbage supervisors / higher-ups who sits idly by, makes MORE MONEY, and does nothing because they are ENTITLED TO. These people are also been in the company for over 20 years, CAN'T FIRE EM, CAN'T LAY EM OFF, THEY HAVE (EXPERT KNOWLEDGE so they say), AND SUPERIOR SENIORITY. Last 5% are upper management of the company who spends all day coming to data and town hall meetings displaying their extreme wealth of company given Rolex Watches, $35,000 lunches with major clients. Company is very profitable if you listened to their quarterly meetings. Despite management always saying the company isn't doing too well.. the problem is with the outsourcing. Customer service will always be done over seas.. 0.50 - 1.00$ per person payroll vs 10.00-15.00

    Don't bother wasting your time like i did. I did end up making it to a team leader role which only made 2$ more.. wasn't worth it working with the laziest people in the world and carrying a team on your back. You are in this for a LONG ONE and by the time you decide you are ready to leave, 5 short years of your life has gone by and you have built nothing but an early resume

    Also last but not least, everyone spends time at the office watching over others, they complain constantly and whine about what everyone else is doing. Half the people are over 55, and can barely work, they look like they might croak anytime. They will take their sweet *** time and compare themselves to others and tell management they work oh so hard while others are always sitting around talking. There is almost a non-existent atmosphere of professionalism. As for the culture? What culture... everyone in the office place has "clicks".. you have with those few people that you got along with, and everyone in there is like that. Now that site has moved to Dedham its like a place for walking Zombies. Expect the last FIS Site here in MA to close within 2 years. They are on verge of moving all the work to Little Rock as the PREMIER SITE. There should also only be a few years there before technology advances further and there will be no need for labor workers, as everything becomes automated.

    True story, BELIEVE THAT FROM BOSTON

    Advice to ManagementAdvice

    Stop outsourcing jobs, no matter what you guys say about cutting cost, saving money, re consolidating data centers.. the BUSINESS IS PROFITABLE according to quarterly MEETINGS. Frank Martire needs to stop being a greedy pig. Give back to the lower levels of the staff who MADE the company what it is today.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for FIS.

Worked for FIS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.