There are newer employer reviews for Fairmont Hotels & Resorts

 

Excellent.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA

I worked at Fairmont Hotels & Resorts

Pros

The location and people are fantastic.

Cons

Parking is limited and costly.

Recommends

108 Other Employee Reviews for Fairmont Hotels & Resorts (View Most Recent)

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  1.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Work Experience Program  in  Banff, AB (Canada)
    Current Employee - Student Work Experience Program in Banff, AB (Canada)

    I have been working at Fairmont Hotels & Resorts as a contractor for less than a year

    Pros

    The company really seems to care about their employee engagement and happiness. They attempt to get a collection of reviews throughout the year in order to make the workplace the best it can be. Benefits are good as well.

    Cons

    Promotions are mostly based on seniority rather than performance.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good experience in customer service industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Agent  in  Moncton, NB (Canada)
    Former Employee - Senior Agent in Moncton, NB (Canada)

    I worked at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Good paycheck and great basis in gaining professional understanding with regards to customer care. Great benefits as well.

    Cons

    A clear difference between management and staff where there is an undertone of superiority and disengagement with lower level staff. No room for growth within and lack of motivation in management so office culture is demoralised yet work for the sake of it.

    Advice to ManagementAdvice

    Change the management periodically or have an undercover boss like to assess situation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Fairmont Hotels & Resorts

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