There are newer employer reviews for Fairmont Hotels & Resorts

 

Friendly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Butler in San Francisco, CA
Former Employee - Butler in San Francisco, CA

I worked at Fairmont Hotels & Resorts part-time (less than an year)

Pros

Friendly staff, mostly friendly guests. Beautiful workplace. Pushed to provide better experience.

Cons

Physically demanding, occasional rude guests

Advice to ManagementAdvice

Tell the doormen to take a chill pill

Recommends
Positive Outlook
No opinion of CEO

112 Other Employee Reviews for Fairmont Hotels & Resorts (View Most Recent)

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  1. 1 person found this helpful  

    Great - loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Seattle, WA
    Current Employee - Sales Coordinator in Seattle, WA

    I have been working at Fairmont Hotels & Resorts full-time (more than 3 years)

    Pros

    Great employee benefits. Comp. rooms + F&B discounts, Friends and Family rates. Hotels are on great locations and beautiful properties (although some have deferred maintenance issues)

    Cons

    Pay not so great and it is somewhat difficult to advance.

    Advice to ManagementAdvice

    They are hard working people and doing OK job...

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    A decent way to launch your hospitality career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk Supervisor in San Jose, CA
    Former Employee - Front Desk Supervisor in San Jose, CA

    I worked at Fairmont Hotels & Resorts

    Pros

    The people are wonderful and friendly for the most part (what you would expect from luxury hotel employees) and the company is fairly dedicated to promoting from within. There are also a number of great perks - free meals, hotel discounts, super cheap laundry service, and networking with the hundreds of guests that come each week.

    Cons

    Your social life will be heavily impacted no matter what department you work for. If you're in the front office, forget it - you will be at work all hour of the morning, afternoon, evening - nothing is off limits. I often found myself working 6 days a week, staying for overtime, etc.

    Also don't expect any leniency on your schedule - if you're scheduled for a 6am shift, you better not waltz in at 6:01.

    Advice to ManagementAdvice

    Take a good look at your Front Desk staff and who has the potential to grow. I watched a lot of people with potential come and go, completely overlooked by short-sighted management.

    Recommends
There are newer employer reviews for Fairmont Hotels & Resorts

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