Fairmont Hotels & Resorts

  www.fairmont.com
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105 Employee Reviews (View Most Recent)

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Fairmont: Sonoma & Big Island

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Banquets and Special Events Captain  in  Sonoma, CA
Former Employee - Banquets and Special Events Captain in Sonoma, CA

Pros

Gorgeous properties, great benefits, fun people, good work.

Cons

Both the hotels I worked for (Sonoma Mission Inn and on the Orchid on Big Island) were embarrassingly nepotistic when it came to hiring of their highest level management. Definitely the mid-level managers and below were the ones really doing the work, higher than that and they were almost political figures, rather than people who worked there.

Advice to ManagementAdvice

Don't ignore the company mission to cross train employees. Try to not kill your mid-level managers and promote prima donnas to the top.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for Fairmont Hotels & Resorts

  1.  

    Hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Attendant  in  Pittsburgh, PA
    Current Employee - Room Attendant in Pittsburgh, PA

    Pros

    People are friendly for the most part. Above average pay. Free meals while on duty.

    Cons

    The other area of the hotel look down upon house keeping. The work is very pyshically demand, which leads to call off ALOT. Then the remaining house keeper are left to so 30 rooms in 8 hours. In which they have to be perfect without going over the alloted time. And if you dont finish the work on time you will be met with moody atitude an harsh remarks.

    Advice to ManagementAdvice

    Don't over load the worker that actually show up to work. And promote from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    The Fairmont Southampton, Bermuda Resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  New Canada, ME
    Current Employee - Restaurant Manager in New Canada, ME

    Pros

    Good for your resume
    Great place to build your career

    Cons

    heavy work load
    poor work-life balance

    Advice to ManagementAdvice

    Focus on employee development, especial for management trainee. enhance them company loyalty. engage them more special chance for advance career development.

    Recommends
    Positive Outlook
    Approves of CEO
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