Fallon Community Health Plan

  www.fchp.org
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33 Employee Reviews (View Most Recent)

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1 person found this helpful  

Was great, now going downhill fast

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Worcester, MA
Current Employee - Anonymous Employee in Worcester, MA

Pros

For a long time Fallon treated employees like family. The salary, work conditions and benefits were good, and everyone felt the company was treating them fairly. The coworkers are great and the company actively supports community service and donations to charitable causes.

Cons

Things have changed dramatically in the past year. The company is understaffed, and forced overtime and 70 hour workweeks are common. Vacation days and weekends are not respected.

Unless you have another offer in hand, promotions and bonuses are out of the question. Training is also discourage; one IT person told me it had been over 5 years since the company sent them to a training seminar.

Fallon recently cut their 401k contribution, and they raised the deductible on their health plan. My salary seems to be about 10% below what other companies are offering, but that may just be because raises have been tiny. There is a great deal of talent flight, and most of the director-level management seems to be actively searching for new jobs.

Stress levels have gotten very high. Senior management frequently uses artificial deadlines to encourage hard work. There was one time when I worked all weekend to complete a report which was then ignored for five weeks. The building also contributes to the high stress level. In the winter it's always freezing and in the summer it's always humid. The company did a terrible job assigning cubicles. For example, the medical economics department (people who need quiet in order to think about complex problems) is located right next to the insanely noisy customer service call center.

Turnover is very high, especially among highly skill workers. Middle management is pretty bad, especially in the sales and marketing departments.

Advice to ManagementAdvice

Fallon is a community health plan; it will never be able to compete with Blue Cross or the national carriers. Remember that employees are a key stakeholder, and mistreating employees in order to slightly improve the company's profitably will cost the company in the long run.

Doesn't Recommend
Disapproves of CEO

Other reviews for Fallon Community Health Plan

  1. 1 person found this helpful  

    Very good coworkers but the way decisions are made makes you wonder about the abilites of the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    Pros

    Very good coworkers, can be flexible in terms of working from home(depends upon respective manager)

    Cons

    Complete mismanagement of all resources, can only climb the ladder if you are in the inner circle.
    Management makes one bad decision followed by an even worse decision.

    Advice to ManagementAdvice

    Leadership needs to get rid incompetent managers, need to hire and promote people because of their proven track record and not based on friendship

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Busy bee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    Pros

    Friendly helpful co workers
    Great location and free parking
    Things like casual Friday's and barbecues etc to keep people happy

    Cons

    Produce, Produce, Produce
    No feedback about job productivity
    Insurance companies don't offer the best pay
    They could use some more perks

    Advice to ManagementAdvice

    When people ask for the truth they can usually handle it so give it to them and stop sugar coating everything.

    No opinion of CEO
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