Fallon Community Health Plan
2.8 of 5 26 reviews
www.fchp.org Worcester, MA 500 to 999 Employees

26 Employee Reviews (View Most Recent)

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1 person found this helpful  

Was great, now going downhill fast

Anonymous Employee (Current Employee)
Worcester, MA

I have been working at Fallon Community Health Plan

ProsFor a long time Fallon treated employees like family. The salary, work conditions and benefits were good, and everyone felt the company was treating them fairly. The coworkers are great and the company actively supports community service and donations to charitable causes.

ConsThings have changed dramatically in the past year. The company is understaffed, and forced overtime and 70 hour workweeks are common. Vacation days and weekends are not respected.

Unless you have another offer in hand, promotions and bonuses are out of the question. Training is also discourage; one IT person told me it had been over 5 years since the company sent them to a training seminar.

Fallon recently cut their 401k contribution, and they raised the deductible on their health plan. My salary seems to be about 10% below what other companies are offering, but that may just be because raises have been tiny. There is a great deal of talent flight, and most of the director-level management seems to be actively searching for new jobs.

Stress levels have gotten very high. Senior management frequently uses artificial deadlines to encourage hard work. There was one time when I worked all weekend to complete a report which was then ignored for five weeks. The building also contributes to the high stress level. In the winter it's always freezing and in the summer it's always humid. The company did a terrible job assigning cubicles. For example, the medical economics department (people who need quiet in order to think about complex problems) is located right next to the insanely noisy customer service call center.

Turnover is very high, especially among highly skill workers. Middle management is pretty bad, especially in the sales and marketing departments.

Advice to Senior ManagementFallon is a community health plan; it will never be able to compete with Blue Cross or the national carriers. Remember that employees are a key stakeholder, and mistreating employees in order to slightly improve the company's profitably will cost the company in the long run.

No, I would not recommend this company to a friend

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1 person found this helpful  

Very good coworkers but the way decisions are made makes you wonder about the abilites of the management

Anonymous Employee (Current Employee)
Worcester, MA

I have been working at Fallon Community Health Plan


Pros: Very good coworkers, can be flexible in terms of working… Cons: Complete mismanagement of all resources, can only climb the ladder if you are… Advice to Senior Management: Leadership needs to get rid incompetent managers, need to hire and promote… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

3 people found this helpful  

Busy bee

Anonymous Employee (Current Employee)
Worcester, MA

I have been working at Fallon Community Health Plan


Pros: Friendly helpful co workers Great location and free parking Things like casual… Cons: Produce, Produce, Produce No feedback about job productivity Insurance companies don't offer… Advice to Senior Management: When people ask for the truth they can usually handle… More

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