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Helpful (2)

It was a lot of work for very little reward.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Manager in Auburn, AL
Current Employee - Assistant Manager in Auburn, AL

I have been working at Fanatics part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

The staff is cohesive and friendly. Even the customers, primarily Auburn fans, are great to work with. The people all around make this job worth it, without the customer base and the staff that it has, the store would have few redeeming qualities from an employee's perspective. If you are a sports fan or especially an Auburn fan, this position does give you unique opportunities to interact with Auburn players and coaches as well as famous Auburn facilities like Jordan-Hare stadium.

Cons

The work can be gruling with long hours and often real physical labor. These periods of intense, tiring work are punctuated by long stretches of brain-numbing boredom.

Advice to Management

The nature of this business really precludes fixing the negative aspects of this job.

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  1. Fanatics is a young company that is experiencing rapid growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SharePoint Architect in Jacksonville, FL
    Current Employee - SharePoint Architect in Jacksonville, FL

    I have been working at Fanatics full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a fast paced environment with continual change. There is always an opportunity to leave your mark on the business because it is still growing.

    Cons

    At times, the lack of existing processes can lead to chaos and inconsistency. Communication throughout the organization is also not as good as it should be. However, everything here is improving from day to day.

    Advice to Management

    There should be more communication with employees regarding the success of the company and how our efforts contribute to those successes.


  2. Helpful (2)

    What started out to be a promising opportunity surrounded by positive colleagues turned into a political nightmare.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at Fanatics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very flexible about hours, gives you breathing room to deal with any cases of emergencies or illness.

    Cons

    the value of "Customers First" no longer applies because it seems that management is only concentrating on numbers. The monitoring for the call center is unrealistic if you also want to make productivity. Moving up is about who you know. Most of my colleagues still act like they are in high school and spend work hours participating in gossip.

    Advice to Management

    Learn some empathy for those you are leading. If need be, get on the phones with representatives to know what it's like and see if you can meet your own expectations. Give everyone a chance to speak up, and not just the employees who act like your best friend or your mole.


There are newer employer reviews for Fanatics
There are newer employer reviews for Fanatics

See Most Recent

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