There are newer employer reviews for Farmers Insurance Group FCU

Overall good place to work- needs better management and training

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service
Current Employee - Customer Service

I have been working at Farmers Insurance Group FCU full-time (more than 3 years)

Pros

Good compensation, PTO, 401K, atmosphere, work life balance, flex hours, is challenging.

Cons

Constant change. Hiring for management is often times shady, good ole boys club hiring friends not qualified individuals. For certain fields it is highly stressful and large workload (ie: claims, etc). Much confusion/not clear since several companies owned by Zurich/Farmers. Agents need much more training and structure in the beginning to be successful. Better communication.

Advice to ManagementAdvice

Need better management!!! Need better training!

Recommends
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  1. Great entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Plano, TX
    Current Employee - Account Executive in Plano, TX

    I have been working at Farmers Insurance Group FCU full-time (more than a year)

    Pros

    -Decent Salary
    -Easy to get into
    -Paid training for licenses
    -Not a lot of travel
    -Gain real world knowledge
    -Desk job

    Cons

    -A lot of paper work and upkeep
    -Angry customers
    -Variable sales depending on season
    -Not many benefits for health and retirement

    Advice to ManagementAdvice

    Open on weekends to gain more business

    Neutral Outlook
  2. Okay place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate (CSA) in Plainfield, IL
    Current Employee - Customer Service Associate (CSA) in Plainfield, IL

    I have been working at Farmers Insurance Group FCU part-time (less than a year)

    Pros

    Great place to work at really laid back easy going bosses.

    Cons

    No bonses and not enough leads to call potential customers.

    Advice to ManagementAdvice

    It would be best for the agents to pay out some sort of commission for those who are being a telemarketer for them.

    Recommends
    Neutral Outlook
There are newer employer reviews for Farmers Insurance Group FCU

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