There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

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Helpful (2)

very dissatisfied. unprofessional management

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Insurance Agent in San Diego, CA
Former Employee - Insurance Agent in San Diego, CA

I worked at Farmers Insurance Group

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

time flexibility is the best pro.

Cons

you have to work like a horse and don't get fairly compensated. When you leave, you owe them money?

Advice to Management

hire more professional management

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  1. Helpful (2)

    Disorganized and dysfunctional workplace with ancient systems and processes.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mercer Island, WA
    Former Employee - Anonymous Employee in Mercer Island, WA

    I worked at Farmers Insurance Group

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The benefits package is good but getting less and less each year. Some departments allowed flexible work schedules. Convenient cafeteria with decent food.

    Cons

    Somewhat unfriendly atmosphere. Not customer friendly in their processes and procedures. Not enough quality support for agents. Developed a severance package policy and promoted it as a new benefit for employees.

    Advice to Management

    Farmers was successful for many years in spite of itself. Investments have been made to help bring in new business but very little has been invested in the servicing of business or delivering the promise. This is a great time to focus on providing a great customer experience and bringing the companies processes into the current century.

  2. Enjoyed the customers and the field

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Overland Park, KS
    Current Employee - Customer Service Representative in Overland Park, KS

    I have been working at Farmers Insurance Group

    Pros

    Working for an agent, who is sel-employed, can be flexible. There are opportunities within the office to perform many functions from writing policies to marketing and customer service. If the book of business exceeds 1,000 policies, the phone calls are constant. Getting insurance license is usually required. This provides a great deal of information and is transferable to other companies.

    Cons

    There is no room for promotion as you are not an employee of Farmers Insurance but of the Agent. If Sales are poor it can affect the stability of job. Very little training. Their CRM system is complex and billing is cumbersome.

    Advice to Management

    More taining for effective performance would be helpful.

There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

See Most Recent

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