There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

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Helpful (2)

You could do better

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Representative in Edison, NJ
Current Employee - Claims Representative in Edison, NJ

I have been working at Farmers Insurance Group

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

A job in a bad economy. Benefits

Cons

Working objectives that can not be met.

Heavy Micro-management

They use a BBI, a promotion interview system, a system that has been abandoned by most companies, as it has been proven subjective, and not a good measurement tool. And should you not pass, do not ever attempt to move to another position. Doubtful you will not even get an interview.

Very Poor mid level management,

Best not offer any ideas to make the job better of more efficient, You will get platitudes, and ignored.

Advice to Management

Find Management personnel who actually have done the job, Know what they are managing and why.

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  1. Great atmosphere, Upper Management open to ideas from anyone, even entry level claims reps.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Farmers Insurance Group

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Very friendly management, they are open to ideas from anyone.
    Lots of opportunities to get salary increases through different ways.

    Cons

    Salary increases rely on a grading system.
    It consists of several things, including surveys from customers with paid claims.
    Also how the person who first talked to this person was.
    If the person before you was bad, your grade takes a hit. If the person is just mad, it also takes a hit.

    Advice to Management

    Dont grade salary increases on customer surveys as much.


  2. Helpful (4)

    You can succeed if you work hard, but employees are not taken care of well.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Mercer Island, WA
    Former Employee - Marketing Specialist in Mercer Island, WA

    I worked at Farmers Insurance Group

    No opinion of CEO
    No opinion of CEO

    Pros

    Direct supervisors and managers were quite supportive and appreciative. Tendency to look at internal candidates first for opportunities commendable. Good transportation options (plenty of parking, very convenient to major bus stops). Cash bonus program when I was there nice surprise.

    Cons

    Typical for insurance companies, technology a couple of steps behind the times. Rank-and-file employees underpaid; unless you have a major position, this is not the place for a household's primary breadwinner. Upper management (from both Los Angeles home office and my office) not good at establishing clear strategies, and they are especially poor at communicating to the rank-and-file. This leads to a sense of disconnect at best ... and betrayal at worst. (A major layoff when the company didn't make much of a disappointing quarter poisoned the atmosphere, and the way the dispatched employees were literally kicked to the curb was distasteful.) That's a good reason why the employees tend to whine.

    Large percentage of agents tend to treat the employees poorly, as well.

    Advice to Management

    Pay more attention to your office employees; they think you're taking them for granted while you brown-nose the agents. Be more competitive with compensation and benefits. Take more heed of any suggestions the rank-and-file have. Show more appreciation. Have the Zurich masters show more involvement with Farmers.


There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

See Most Recent

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