There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

See Most Recent

no room for advancement

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Adjuster
Current Employee - Claims Adjuster
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Farmers Insurance Group full-time (More than a year)

Pros

great people, fair pay, work volume adequate

Cons

horrible claims system, no room for advanceent

Advice to Management

provide better and efficient resources to do the job

Other Employee Reviews for Farmers Insurance Group

  1. This used to be such a great place to work ....don't even think about it now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Liability Claims Representative in Phoenix, AZ
    Current Employee - Liability Claims Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Salaries are OK, benefits are good. I worked for these guys for over 18 years and loved it for the first 10 - 12 years. if you're lucky you will work in one of the few service areas that is not constantly under water and gasping for air.

    Cons

    Zero employee loyalty. A major reduction in force just took place and it was a bloodbath. FIG is extremely top heavy at the upper management level and extremely understaffed at the rank and file level - the ones who actually do all the work. You will be told you cannot be ranked as an "Exceeds goals" employee if you do not put in at least 60-70 hours a week, work nights ("that's why we give you a laptop") and it is looked down upon if you do not work at least one of your weekend days. You are expected to take your laptop/company cell phone with you on vacation and "stay on top of things" while vacationing with your family. Zurich owns Farmers. They need to come in an clean house from the current CEO to whomever in HR decides that the behavior/attitudes towards the employee is acceptable. This was such a wonderful and great company to work for many many years but now it us unrecognizable. They have lost their way and seem to be unable to figure out what it is they truly want to do and who they want to be.

    Advice to Management

    Get out of your ivory tower "Home Office" and hire an outside agency to talk to your employees. Everyone from upper management down to the folks answering phones are afraid to speak up for fear of being let go. Your annual "employee surveys" are a joke. Employees know it's not that hard to figure out wrote what and the field managers tell us so. Find out what is really going on on a day to day basis and do something about it. The goals set are unattainable but save for the few who truly can work 60 - 70 hours a week plus nights and weekends. We used to be such a great place to work.


  2. Helpful (2)

    Good pay, decent job, terrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Claims Representative in Oklahoma City, OK
    Current Employee - Office Claims Representative in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Farmers Insurance Group full-time

    Pros

    Good pay and benefits, flexible schedules, potential to work from home

    Cons

    Management routinely "restructures" the entire organization, leaving their employees scrambling to find new jobs or take pay cuts to stay in their existing ones. Advancement is based on making friends with upper management rather than ability. Females and minorities will find it difficult to advance past low level management regardless of skill. Discrimination based on sexual orientation is rampant among management.

    Advice to Management

    Stop claiming to value your employees and start actually valuing them. Promote based on skill. Don't retaliate against employees who give honest feedback. Don't discriminate against everyone who isn't a golf-playing white male. Stop "restructuring" your good employees out of the jobs they love.


There are newer employer reviews for Farmers Insurance Group
There are newer employer reviews for Farmers Insurance Group

See Most Recent

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