Farmers Insurance Group

www.farmers.com
Employer Engaged
There are newer employer reviews for Farmers Insurance Group

 

very satisfied with the career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior District Managerict Manager in San Antonio, TX
Former Employee - Senior District Managerict Manager in San Antonio, TX

I worked at Farmers Insurance Group full-time (more than 10 years)

Pros

all good no real reason to add

Cons

no cons no real reason to add

Advice to ManagementAdvice

Please contact me at my cell phone

Doesn't Recommend
Negative Outlook
No opinion of CEO

937 Other Employee Reviews for Farmers Insurance Group (View Most Recent)

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  1. 5 people found this helpful  

    Be young, stay young, climb the ladder fast, and set up your "good ol'boy" network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Field Claims Adjuster
    Former Employee - Senior Field Claims Adjuster

    I worked at Farmers Insurance Group full-time (more than 10 years)

    Pros

    Health and other benefits were great. Pay was good, but only because I had been there long enough to gotten deep into the pay scale. In the end, raises were non-existent. Work life balance? No such thing. Just words.

    Cons

    Has gone from a quality job to a quantity job. And boy are there numbers to be tracked and ratings to be given. I was given the "opportunity" to move between claims divisions to a group that was struggling with their quality scores, on files and customer service. My scores were always top level. 2 yrs later I was fired, for of all things, not returning phone calls?!?! After 20+ yrs as an adjuster. Oddly enough, my quality scores were still top in the unit. And oddly enough, my pay was higher than others, and I had just turned 50. Hmmmm... I asked for a copy of my personal file, and was provided one. There was nothing in the file at all about all of the "probations" I was advised I had been put on, or all the verbal "warnings" I had been given. Nothing to indicate my performance was sub standard. I was let go by a promising young man in the mgmt training program. I expect he was doing what he was told. He even offered to be an employment reference in my job search. He saw no issues with my performance. There was a time when providing excellent service to the policyholder was job#1. And at that time, this was a great job and a great company.

    Advice to ManagementAdvice

    If you want to do right by your policy holders, hire the good people, don't work then to death and good work will bring its rewards to everyone. If you want to manage by the numbers for the stock holders, continue on this path and end up outsourcing eveything to the lowest bidder.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent
    Former Employee - Agent

    I worked at Farmers Insurance Group full-time

    Pros

    They have good commercials that people recognize and enjoy.
    They taught me why insurance companies have such bad reputations.

    Cons

    They leave you feeling like they only wanted your book of business.
    Their agency point program set you up to fail.
    They require you to pay money for advertising them.
    Despite what they say their products are not competitive.
    Training requires 20+ hours a day.

    Advice to ManagementAdvice

    Have reasonable expectations.
    Set your team, members, and agents up to succeed.
    Provide your agents and trainees with good support.
    Listen to the field.
    Tell the truth.
    Provide accurate information and billing to customers.
    Management that wants to succeed.
    Learn to think progressively.
    Revamp training program so that humans can accomplish it and succeed.
    Care.

    Doesn't Recommend
    No opinion of CEO
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