There are newer employer reviews for Fastenal
There are newer employer reviews for Fastenal

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Helpful (2)

General Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager in Trenton, NJ
Former Employee - General Manager in Trenton, NJ

I worked at Fastenal full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

There are only a few... As a general manager at Fastenal you are exposed to every aspect of running a business. To be successful you must be able to manage your sales team, manage your part time employees, manage and grow your book of business, be able to collect money from past due accounts, contact vendors and create purchase orders, run the retail part of the business. Some of the people I worked with are good people, others not so much.

Cons

MARGIN?!!!?! It is a mystery as to how your commissions are calculated. A phrase I heard a lot at district and regional meetings is "Smoke and mirrors". I had the pleasure of having a district manager that had no idea as to what he was doing. He was almost impossible to reach when you actually needed him. Another con would be that weekly the parts you have ordered from the hub either arrive damaged or dont arrive at all. Micro managing is huge in this company. Nothing is ever good enough, you could have record sales and margin and the bosses would find something else that could use improvement. Was never recognized for any accomplishment. Also, dont give your employees a box full of junk food for a "Christmas bonus". To be honest I'd rather have nothing. Just a POS company.

Advice to Management

Pay your people better. You get what you pay for... If you only pay your sales reps and GMs a low salary, compared to competitors, and dont have a defined commission structure you are going to have a high turnover. Which the company doesnt seem to care about because this issue is never addressed. And when it is brought up the answers given are shallow and they try to get off that subject quickly. When your company is bringing in record sales numbers for the month and quarter, dont give us a towel.

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  1. Helpful (2)

    Fastenal is a frugal and -subsequently- very cheap employer to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The biggest pro -at least in my experience- was that the store I was at DID adhere to a 45 hour work week. None of this "we're here 'til the job is done" stuff, because the job (as most jobs are) is never done. I also did enjoy the few co-workers I had directly working with me.

    Cons

    They burn you out real quick. Their commission structure is absolutely atrocious. The only way you can move up to a corporate position is by becoming a RM or moving to Winona, MN. Their employment strategy is to hire right out of college because you need a job and when you're fresh out, you're dumb enough to work for peanuts and not burned out from anywhere (probably.) They literally have 1,000,000 different part numbers in their system, so get used to customers knowing far more about every product they're looking for than you do (thus, sales are hard to make.) Also, you'll never memorize their products, so it's a difficult position to get really good at, except the nuts and bolts part.

    Advice to Management

    Treat your employees more humanely, don't be so cheap that there's little motivation to grow your sales territory, and don't screw over the hard workers in your company. Granted, after about a year I was done with them and so I WAS NOT one of those workers after that, but I know others who were hard workers for a lot longer than I was there, who ended up being extremely screwed by people higher up the corporate ladder.

  2. Too corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Sterling Heights, MI
    Former Employee - Sales Support in Sterling Heights, MI

    I worked at Fastenal part-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly environment, learned a lot about the fastner industry

    Cons

    The company is too bureaucratic, my hours were drastically cut even though my boss loved me and wanted to give me more hours. Once the decision is made from Winona, MD to cut part-timers, there is nothing you can do.

    Advice to Management

    Practice what you preach: decentralized decision-making

There are newer employer reviews for Fastenal
There are newer employer reviews for Fastenal

See Most Recent

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