There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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Helpful (1)

It's OK, pays the bills

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Clerk in Chicago, IL
Former Employee - Clerk in Chicago, IL

I worked at FedEx Office

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

sometimes interesting customers make for good interaction

Cons

expectations of turn-a-round times, production equipment being down,

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  1. A job that fulfilled a need.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA

    I worked at FedEx Office

    No opinion of CEO
    No opinion of CEO

    Pros

    Flexible scheduling during the school year.

    Cons

    Low pay. Low pay. Low pay! Lack of advancement opportunities - however this was limited by the nature of the business and the economy. FedEx Office is not expanding this part of the business it seems.

    Advice to Management

    Adopt the old Kinko's philosophies towards customers and coworkers. There should be more to FedEx Office than competing with "The UPS Store" - let's face it, FedEx is known for delivering packages, not making copies.

  2. Helpful (2)

    The work is simple but the management is killing the company.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Coordinator in Kent, WA
    Current Employee - Production Coordinator in Kent, WA

    I have been working at FedEx Office

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You'll get 70% off on express shipping and 50% off on ground shipping. Being open 24 hrs in many locations also allows for flexibility in scheduling.

    Cons

    Fedex may be great at processing packages and coordinating their shipping but they are terrible at production. The equipment is old and broken and printers are run years and years past their lifespans so that the most basic tools you need to work are not available. All quality/service problems are viewed as a matter of processing that can only be solved with their cumbersome software not by providing adequate tools. I've been told directly by executives that Kinko's was only bought for the retail space and Office hasn't had a profitable year since the purchase.

    Advice to Management

    Stop running the Office division. You've taken the leading brand of the industry and run it into the ground. It can't be argued. Sell it back to someone who understands the print business and just maintain an exclusive deal on your shipping stations at each location. If that's not an option, stop trying to consolidate everything into centralized systems. Your competitors are still using handwritten order forms and they're killing you.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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