There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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Helpful (4)

This is BY FAR the worst job I've had so far!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Associate in Huntsville, AL
Former Employee - Customer Service Associate in Huntsville, AL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at FedEx Office full-time (Less than a year)

Pros

Decent benefits, Supply you with a uniform shirt.

Cons

Terrible management. Forced to push color copies and large projects to half drunk customers who are only interested in a nine cent black and white copy of their lottery tickets. If you want to treated like a baby and micro-managed by THREE managers in a store with eight associates and get paid lousy, then this is the place for you!

Advice to Management

Stop micro-managing and give employees a better salary, and you'll see better results.

Other Employee Reviews for FedEx Office

  1. Overall great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Memphis, TN
    Former Employee - Assistant Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    Very professional management, great company climate

    Cons

    The business is in decline. Internet is taking all the print business.

    Advice to Management

    none to offer.


  2. Helpful (5)

    Much better as Kinko's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Center Manager in Seattle, WA
    Former Employee - Senior Center Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    The focus on technology and producing custom products really depended upon innovation and the teamwork of individuals. As Kinko's there was something rewarding about landing a large job and finding all of the resources and personnel to get it done. The discount for shipping is nice around the holidays

    Cons

    The management talent is gone. The managers used to be solid professionals who knew their job and knew all facets of the business. The company, through its poorly executed accountability systems, focus on metrics ad-nauseum, and an over reliance on a zero-defect audit which had dubious and negative effects on revenue drove out the best managers. The company is now resorting to center managers who 2-3 years ago they would never DREAM of allowing to take over a center. The company is on a race towards the bottom with only the team members of last resort taking the management positions that have been vacated by talent. The company started a long and treacherous path towards metric-of-the-week mentality and the notion that managers shouldn't know how to do anything the TM's know. It is definitely showing. The amount of institutional knowledge that has fled the company is absurd. The turnover became such an issue that it was removed as a ranking for determining leadership effectiveness. What sense does it make to have all of your tenured, knowledgeable talent leave when you are a technology and hard skills focused environment?

    Advice to Management

    You need to reevaluate what you think this company is. Either get out of the production environment and hire shipping stooges, or get back to keeping and retaining talent. Allow managers the autonomy to succeed or fail on their own merits without all micromanagement.


There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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