There are newer employer reviews for FedEx Office

 

Fun environment, low turn-over rate, learned a lot.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Center Customer Service Specialist  in  San Jose, CA
Former Employee - Center Customer Service Specialist in San Jose, CA

I worked at FedEx Office part-time for more than 5 years

Pros

I worked in 3 different locations and had fun throughout the 6 years I was there.
Great job for college students. Very flexible and works with your schedule.
Learned a lot of computer programs and about handling different people.
Good pay, I heard the benefits were good but I was part time.
Low turn-over rate.

Cons

Most managers were great, but some new management didn't seem to trust the employees to know what they were doing.
Odd employees with attitude occasionally (the job wears on your patience).

Advice to ManagementAdvice

Some should learn to communicate better.

Recommends
Positive Outlook
Approves of CEO

652 Other Employee Reviews for FedEx Office (View Most Recent)

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  1. 2 people found this helpful  

    Not enough employees to covert traffic in the center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Generalist  in  Boca Raton, FL
    Current Employee - Generalist in Boca Raton, FL

    I have been working at FedEx Office full-time for more than 3 years

    Pros

    The benefits are great, but not as good as they used to be.

    Cons

    Scattered schedule, morning shift, middle shift, evening shift within the same week. Schedule is rarely posted 2 weeks ahead, cannot plan anything ahead outside work. Management doesn't offer 2-days off in a row to their employees, unless you are a LPC, AM, or CM. Fedex Office abolished all position titles to Generalist. No pay increase for 2012, we were told to increase sales of the product of the month POM in order add money to our paycheck.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Great part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Norman, OK
    Former Employee - Customer Service Associate in Norman, OK

    I worked at FedEx Office part-time for more than 5 years

    Pros

    Good hours, easy work, great benefits

    Cons

    Pay increase is slow, but it's easy to move up. However there is nothing besides management after a short while.

    Recommends
    Positive Outlook
    Approves of CEO
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