FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com
There are newer employer reviews for FedEx Office

4 people found this helpful  

FedEx Office is a horrible place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Coordinator in Portland, ME
Former Employee - Customer Service Coordinator in Portland, ME

I worked at FedEx Office full-time (more than 5 years)

Pros

it's a job with benefits

Cons

I think FedEx is a horrible company to work for. They only care about their profit margins and thats the bottom line. They consistently keep their stores under staffed so they don't have to pay as much. If you work in the evenings better be prepared to stay late. You can plan on being stuck there till everything is done for the morning. You also should be prepared to say Yes We Can to anything a customer might want even if you know it is not humanly possible and you don't have the equipment to do it. They also try to put so much pressure on you that you will be incredibly scared to use little if any sick time. This leads to often going to work sick and spreading sickness to customers.
 They also are on a kick of hiring less educated people so they can start them off at lower wages. I think this is very exploitive and cruel. Anyway, I hope this helps some people out there. If anyone had a good experience working with FedEx than good for you! Maybe the company is different in other places.

Advice to ManagementAdvice

Treat your employees like human beings instead of corporate robots.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

715 Other Employee Reviews for FedEx Office (View Most Recent)

Sort: Rating Date
  1.  

    it's a job during a rough economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Plano, TX
    Current Employee - Senior Analyst in Plano, TX

    I have been working at FedEx Office full-time (more than 5 years)

    Pros

    Close to home and it's a job

    Cons

    Not allowed to work from home, hourly mentality, stifles any learning or career advancement opportunities, everything is always an emergency

    Advice to ManagementAdvice

    Trust your exempt employees. They don't need micromanagement or you hovering over them to make sure they were at their desk at 8am and not 8:01am because they were at home working on an issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Retail with printing services...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Chesapeake, VA
    Current Employee - Assistant Manager in Chesapeake, VA

    I have been working at FedEx Office full-time (more than 5 years)

    Pros

    -Health insurance
    Having the ability of learning how to produce digital projects using Adobe software.
    The accomplished feeling when you genuinely help a customer in need.

    Cons

    Staffing, this company can't keep talent employed because we can't pay them enough for what is expected of them to do. Being stretched to thin while still having the expectation of management to provide the "best" customer service. Learning curve for new hires is far to great.

    Advice to ManagementAdvice

    Get rid of "product of the month". Forcing employees to "sell sell sell" makes for some awkward interactions with customers. We can never match the prowess of Staples or Office Max's retail sections. We need to get back to our core business which is printing. Also stop wasting money by enforcing us to do a "clean and bright" but months done the road completely change it by the "clean sweep". We've wasted payroll dollars by having us change the labels and the cost of label holders needed to do said changes. Most people still don't realize that we were once Kinkos and that we have all the same services plus more. People just don't understand what FedEx Office is, they think it is literally a FedEx office call center for all things FedEx.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for FedEx Office

Work at FedEx Office? Share Your Experiences

FedEx Office

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.