There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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Helpful (1)

Not bad. Not Great.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Center Consultant in Salt Lake City, UT
Current Employee - Center Consultant in Salt Lake City, UT

I have been working at FedEx Office full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Paid Time Off. Discount on Shipping. Get to use the adobe creative suite and microsoft office on a daily basis. Never boring.

Cons

Sometimes too fast paced. Not nearly enough compensation for the workload and required skill set. Work environment can be frustrating when you are constantly pulled away from your current project to help a customer at the counter. Training is often focused on how to talk to customers instead of how to use the software and machines.

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  1. Few things could change, but overall could be a LOT worse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Signs & Graphics Specialist in Milwaukee, WI
    Current Employee - Signs & Graphics Specialist in Milwaukee, WI

    I have been working at FedEx Office full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Decent pay, great benefits, caring co-workers and managers.

    Cons

    Extremely disrespectful customers, short staffing.


  2. Helpful (2)

    It's a Paycheck; just barely

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator in Clearwater, FL
    Current Employee - Customer Service Coordinator in Clearwater, FL

    I have been working at FedEx Office full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Insurance, job security-FedEx isn't going anywhere anytime soon.

    Cons

    Absolutely no opportunity for advancement. You will die here. You are better off to transfer in to a manager position from an outside company. No incentive to do anything better. You do not get a lunch break, much less 2 ten minute breaks in a full days shift. The company only focuses on managers, regular old peons mean nothing and are not communicated to whatsoever-oh except the product of the month!! Make sure you shove those flash drives down peoples throats, because customer service means nothing and hitting your metrics is the only thing that anyone looks at.

    Advice to Management

    PROMOTE FROM WITHIN!!! It is insane to me that this company offers absolutely zero incentive for people to move up the ladder. Now if you are coming from Staples or Office Depot, you will get a shot at a manager's job no problem which is completely ridiculous. Care about your customers and not your bottom line. Care about your employees, even us out there on the front lines spewing all your "Talk Tracks," We are the face of your company and we are treated like garbage.


There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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