FedEx Office

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600 Employee Reviews (View Most Recent)

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2 people found this helpful  

It's a Paycheck; just barely

Customer Service Coordinator (Current Employee) Clearwater, FL

ProsInsurance, job security-FedEx isn't going anywhere anytime soon.

ConsAbsolutely no opportunity for advancement. You will die here. You are better off to transfer in to a manager position from an outside company. No incentive to do anything better. You do not get a lunch break, much less 2 ten minute breaks in a full days shift. The company only focuses on managers, regular old peons mean nothing and are not communicated to whatsoever-oh except the product of the month!! Make sure you shove those flash drives down peoples throats, because customer service means nothing and hitting your metrics is the only thing that anyone looks at.

Advice to Senior ManagementPROMOTE FROM WITHIN!!! It is insane to me that this company offers absolutely zero incentive for people to move up the ladder. Now if you are coming from Staples or Office Depot, you will get a shot at a manager's job no problem which is completely ridiculous. Care about your customers and not your bottom line. Care about your employees, even us out there on the front lines spewing all your "Talk Tracks," We are the face of your company and we are treated like garbage.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Excellent company with its share of challenges but also smart planners and terrific people

    (IT Was In the Sales Department) (Former Employee) Dallas, TX

    I worked at FedEx Office full-time for more than 5 years


    Pros: * nice office environment at the Galleria in Dallas * opportunity to meet and work with a wide range of people in many different departments * decent… Cons: * traffic can be a nightmare from any direction! * promotions/advancements can seem political (more who you know than what you know) * difficult and sometimes incompetent… Advice to Senior Management: Embrace telecommuting - find a way to make it work instead… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Fedex A Highly Professional place to work

    Center Manager (Former Employee) Clermont, FL

    I worked at FedEx Office full-time for more than a year


    Pros: A very friendly "Team oriented" place to work Cons: Sometimes the work load expectations are unrealistic . Advice to Senior Management: District Managers ,partner more with the Center Managers .Take the time to communicate better with them… Yes, I would recommend this company to a friend More
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