There are newer employer reviews for FedEx Office

2 people found this helpful  

It's a Paycheck; just barely

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Coordinator  in  Clearwater, FL
Current Employee - Customer Service Coordinator in Clearwater, FL

I have been working at FedEx Office full-time for more than 3 years

Pros

Insurance, job security-FedEx isn't going anywhere anytime soon.

Cons

Absolutely no opportunity for advancement. You will die here. You are better off to transfer in to a manager position from an outside company. No incentive to do anything better. You do not get a lunch break, much less 2 ten minute breaks in a full days shift. The company only focuses on managers, regular old peons mean nothing and are not communicated to whatsoever-oh except the product of the month!! Make sure you shove those flash drives down peoples throats, because customer service means nothing and hitting your metrics is the only thing that anyone looks at.

Advice to ManagementAdvice

PROMOTE FROM WITHIN!!! It is insane to me that this company offers absolutely zero incentive for people to move up the ladder. Now if you are coming from Staples or Office Depot, you will get a shot at a manager's job no problem which is completely ridiculous. Care about your customers and not your bottom line. Care about your employees, even us out there on the front lines spewing all your "Talk Tracks," We are the face of your company and we are treated like garbage.

Doesn't Recommend
Negative Outlook
No opinion of CEO

646 Other Employee Reviews for FedEx Office (View Most Recent)

Sort: Rating Date
  1.  

    Disappointing that management can use individuals for their own personal gain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Production Coordinator  in  Lakewood, CO
    Current Employee - Center Production Coordinator in Lakewood, CO

    I have been working at FedEx Office full-time for more than a year

    Pros

    Benefits are good if you are able to find out about them.

    Cons

    Retail environment, Retail attitude !

    Advice to ManagementAdvice

    It is a shame that you hire managers that are not experienced and working in a retail environment is difficult as it is but when petty non sense is a big part of the work environment, It creates a negative work environment.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Excellent company with its share of challenges but also smart planners and terrific people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - (IT Was In the Sales Department)  in  Dallas, TX
    Former Employee - (IT Was In the Sales Department) in Dallas, TX

    I worked at FedEx Office full-time for more than 5 years

    Pros

    * nice office environment at the Galleria in Dallas
    * opportunity to meet and work with a wide range of people in many different departments
    * decent pay scale at least from my perspective as a salaried employee
    * emphasis on balance of work and home life; offices are pretty empty by 5-5:30pm

    Cons

    * traffic can be a nightmare from any direction!
    * promotions/advancements can seem political (more who you know than what you know)
    * difficult and sometimes incompetent people are moved to other teams instead of let go
    * stodgy leadership cannot wrap their collective heads around telecommuting even though certain teams have proven their ability to do this (i.e. keeping their teams up and running during a snowstorm that closed the main office); for a fairly high tech company, they are decidely behind the times in this area

    Advice to ManagementAdvice

    Embrace telecommuting - find a way to make it work instead of crowding more and more people into less and less space.

    Recommends
    Neutral Outlook
    Approves of CEO
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