There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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Helpful (1)

A lot can depend on management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Center Consultant
Former Employee - Center Consultant

I worked at FedEx Office full-time

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

A good place to learn how to be self-motivated, detail oriented, and for me a yes man. This position will teach you how to follow instructions. I learned about shipping procedures and how to interview a person to get the information you need. You will learn about printers and copiers.

Cons

At times you may work all alone in the store. It is easy to be taken advantage of by other team members. There is much to learn but sometimes no opportunity to learn it depending on the workflow. No real hold by the hand formal instruction on key areas of company success you are really expected to show a great amount of initiative in learning and maintaining knowledge about your responsibilities and duties. Bonuses come in the form of candy and small additions to the check depending upon how well you meet the sales goals. You will need to push more expensive items to the customers. Expect to be put in difficult situations where you will need to choose between customer satisfaction and management's. You might get less than 40 hours a week and the amount of hours is determined by the workflow so you can end up with some short pay during the slow season. Growth into higher positions is slow. You efforts to make things better and positive may not be welcomed with open arms. You can be held responsible for things that may not be directly your fault, it is a team environment so every one gets the same general discipline. It is possible to feel excluded from the inner circle of the store.

Advice to Management

Set the example, show team members what you expect, work some evening and night shifts, don't overestimate an employees abilities, hire enough people to do the job, make more effort to make team members feel welcome and appreciated people can't open up if they don't feel comfortable, ensure team members are capable of meeting the goals you have set, provide opportunities for training. The job is challenging an increase in pay may yield more productive employees, less money worries means less stress and more focusing on the job. IMHO

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  1. A casual fun place to work with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager Fedex
    Current Employee - Assistant Manager Fedex

    I have been working at FedEx Office full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Hourly, meaning that they can't work you to death as they do when you're salaried.
    Your job changes by the minute. The work can be fast paced and the day goes quickly.
    Fun understanding people who all know that it can be hard to learn everything in such a diverse environment. They give you encouragement that help a lot when things seem overwhelming.

    Cons

    There is a LOT to learn from the shipping side of things to the production and printing side.

    Advice to Management

    It seems where I am that upper management understands how overwhelming such a diverse work place can be. Please make sure that all centers are like that. The encouragement and patience has made it truly a pleasurable experience while learning everything.

  2. Helpful (1)

    Center Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    always busy, fun work environment

    Cons

    Management cling on their jobs. Nearly impossible to be promoted even if qualified. Overworked for pay rate.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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