FedEx Office

  www.fedexoffice.com
Work in HR? Unlock Free Profile

608 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

A lot can depend on management

Center Consultant (Former Employee)

ProsA good place to learn how to be self-motivated, detail oriented, and for me a yes man. This position will teach you how to follow instructions. I learned about shipping procedures and how to interview a person to get the information you need. You will learn about printers and copiers.

ConsAt times you may work all alone in the store. It is easy to be taken advantage of by other team members. There is much to learn but sometimes no opportunity to learn it depending on the workflow. No real hold by the hand formal instruction on key areas of company success you are really expected to show a great amount of initiative in learning and maintaining knowledge about your responsibilities and duties. Bonuses come in the form of candy and small additions to the check depending upon how well you meet the sales goals. You will need to push more expensive items to the customers. Expect to be put in difficult situations where you will need to choose between customer satisfaction and management's. You might get less than 40 hours a week and the amount of hours is determined by the workflow so you can end up with some short pay during the slow season. Growth into higher positions is slow. You efforts to make things better and positive may not be welcomed with open arms. You can be held responsible for things that may not be directly your fault, it is a team environment so every one gets the same general discipline. It is possible to feel excluded from the inner circle of the store.

Advice to Senior ManagementSet the example, show team members what you expect, work some evening and night shifts, don't overestimate an employees abilities, hire enough people to do the job, make more effort to make team members feel welcome and appreciated people can't open up if they don't feel comfortable, ensure team members are capable of meeting the goals you have set, provide opportunities for training. The job is challenging an increase in pay may yield more productive employees, less money worries means less stress and more focusing on the job. IMHO

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A casual fun place to work with great people.

    Assistant Manager Fedex (Current Employee)

    I have been working at FedEx Office full-time for less than a year

    Pros: Hourly, meaning that they can't work you to death as they do when you're salaried. Your job changes by the minute. The work can be… Cons: There is a LOT to learn from the shipping side… Advice to Senior Management: It seems where I am that upper management understands how overwhelming such a diverse work place can be. Please make… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Center Consultant

    Anonymous Employee (Current Employee)

    I have been working at FedEx Office full-time

    Pros: always busy, fun work environment Cons: Management cling on their jobs. Nearly impossible to be… No, I would not recommend this company to a friend More

There are newer reviews on FedEx Office.

Worked for FedEx Office? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.