There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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Helpful (1)

Ok if you hire in at Assistant Manager or above; otherwise don't waste your time

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager of Retail in Olathe, KS
Former Employee - Assistant Manager of Retail in Olathe, KS
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at FedEx Office full-time (More than a year)

Pros

Decent Pay Great Benefits Meet some nice people Flexibility with requests off Tuition Reimbursement

Cons

Unrealistic job due times Customers are disgusting and treat employees very poorly (like more than "normal retail" Ancient equipment/technology A LOT of office politics

Advice to Management

Invest into the company and expect to upgrade computers/printers every 5 years at LEAST. In the technology space, even the current model years are already outdated, let alone when your computers are 7+ years old and have 512MB of ram.

Other Employee Reviews for FedEx Office

  1. Helpful (1)

    Is the team worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor - Internal Controls
    Former Employee - Auditor - Internal Controls
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than 5 years)

    Pros

    on the whole a customer satisfaction environment

    Cons

    trying to cut costs at the expense of team and customers which is crushing the pros

    Advice to Management

    Embrace your existing team members, they have the experience and the knowledge and should be compensated for it.


  2. Helpful (4)

    Not a Career Choice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Consultant
    Former Employee - Lead Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FedEx Office full-time (More than a year)

    Pros

    - The pay is alright, but not outstanding. Over the past few years I have seen new employees hired for less and less. - Schedule flexibility. Just ask for what you want to work, and you got it. Who cares if it screws over your co-workers. - Health benefits, even though last year they took away the middle tier, so the cost of mine doubled, even though I'm just a single adult.

    Cons

    Everything above, which COULD have been a benefit if FedEx has any idea on how to run their Office division. Since I started, I have seen the elimination of the 90 day pay raise, then monthly sales bonuses, and the cost of insurance skyrocketed. Now every day we get threatened to be fired if we don't sell enough "Products of the Month". Managers spend all day in the back offices, leaving the store even more understaffed than it already was. Meanwhile, the lower paid employees have to deal with all of the rude and entitlement centered customers at the counter and on the floor. Often I am left to work a Tier 1 center all by myself simply because the store has so much turnover that we have never been fully staffed by a long shot. I have seen 4 people be fired in less than a year, for questionable reasons. All of us are watching our backs to see who is next, there's no sense of job security. I took a job offer somewhere else for lower pay just to get away from this place.

    Advice to Management

    Work on the floor and help your employees. Understand what we have to put up with every day, and offer to work outside the standard 9 to 5, Monday through Friday. No managers on the weekends or evenings is ridiculous. Be more appreciative when your employees take in $1k+ orders, not just when they sell a stupid flash drive and thus obtained a POM sale. FedEx Office used to be a specialty printing and shipping store, but now it's just like every other retail shop that eventually just goes out of business because the service and products are so terrible.


There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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