There are newer employer reviews for FedEx Office

Good company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager
Current Employee - Manager

I have been working at FedEx Office full-time (more than 5 years)

Pros

Good leadership training. Great benefits. Decent pay.

Cons

work life balance during peak season

Recommends
Positive Outlook
Approves of CEO
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  1. 1 person found this helpful

    Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Center Manager
    Current Employee - Business Center Manager

    I have been working at FedEx Office full-time (more than 8 years)

    Pros

    Offers one stop shopping. Create, print, pack, ship. Cutting edge with printing and mobile technologies. Offers and extensive network of centers for and support facilties. For he most part you are free to manage you store as you see fit as long as you keep things within the corporate specific ideals and appearance.

    Cons

    A lot of major operational and sales changes occur very frequently. Consistency in service between the OPCOs is very poor. Ultimately FXO trains and enforces one policy and Express has another, or will force non compliancy with Office procedures as a quick fix with no explaination. FXO Corporate does not support sales at local levels. Bonus structures are reworked every year it seems and usually extremely hard to achieve with intangable metrics added all the time.

    Advice to ManagementAdvice

    Consistency in service between the OPCOs should be your main priority. This is the key to good customer service. What isn't acceptable at Office (package wise) should not be acceptable for Ground or Express. Beta test SOP changes like you do with software and hardware changes, instead of rolling out stuff and seeing what "sticks".

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. job application

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    asked what would I do to fix a problem

    Cons

    didnt fully give good feedback

    Advice to ManagementAdvice

    none

There are newer employer reviews for FedEx Office

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