There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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An Education for computer geeks

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Computer Services in Westwood, CA
Former Employee - Computer Services in Westwood, CA

I worked at FedEx Office full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

The pros consist of all the computer experience and customer service gained while being employed here.

Cons

The cons consist of all the customer service experience gained while being employed here.
You can get yelled at when coming in for a morning shift for something that was screwed up in the AM shift. You have to know a lot of different software in order to help the customers in self service.

Advice to Management

Don't pay the men more than you pay the ladies,the ladies work just a hard.

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  1. Solid company. Bureaucratic but not paralyzingly so.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Dallas, TX
    Former Employee - Senior Manager in Dallas, TX

    I worked at FedEx Office full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Stable career, slow but steady

    Cons

    Can feel stiffling if you want to progress your career fast.


  2. Helpful (2)

    Demanding workload/unreasonable expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Center Manager
    Current Employee - Senior Center Manager

    I have been working at FedEx Office full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Fortune 100 company with decent benefits. Used to be a great company to work for but if you have a family you won't see them working here

    Cons

    Little support. Demanding workload. Unreasonable expectations timeframes. All about metrics and not people. No room for growth after reaching senior manger status unless you want to relocate to Dallas and work at corporate

    Advice to Management

    Let your managers mange their teams and take care of the customers with a realistic payroll budget to support workload and foot traffic. Lay clear expectations that district managers are to be visible in their centers and work with their managers to develop them. People cannot be managed just by a quick 10-15 min call every other week.


There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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