There are newer employer reviews for FedEx Office

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at FedEx Office

Pros

Flexibility in hours, usually good coworkers

Cons

Small pay increases and high turnover

Advice to Management

Pay increases need to be higher

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  1. Helpful (1)

    Lacks the qualities of a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Customer Service Specialist in Kansas City, MO
    Former Employee - Center Customer Service Specialist in Kansas City, MO

    I worked at FedEx Office full-time (more than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Decent pay
    Some good Managers
    Great District Managers
    Good values, though by the time they hit store level they fall apart.

    Cons

    Hire managers who know nothing about the company
    Drive employees into the ground

    Advice to Management

    Don't hire store managers off the street. Promote from within because they will be the ones who will actually try to follow company guidelines.

  2. Helpful (2)

    Demanding workload/unreasonable expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Center Manager
    Current Employee - Senior Center Manager

    I have been working at FedEx Office full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Fortune 100 company with decent benefits. Used to be a great company to work for but if you have a family you won't see them working here

    Cons

    Little support. Demanding workload. Unreasonable expectations timeframes. All about metrics and not people. No room for growth after reaching senior manger status unless you want to relocate to Dallas and work at corporate

    Advice to Management

    Let your managers mange their teams and take care of the customers with a realistic payroll budget to support workload and foot traffic. Lay clear expectations that district managers are to be visible in their centers and work with their managers to develop them. People cannot be managed just by a quick 10-15 min call every other week.

There are newer employer reviews for FedEx Office

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