FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com
There are newer employer reviews for FedEx Office

1 person found this helpful  

Good employer, but not as good as it used to be

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Hoover, AL
Current Employee - Customer Service Representative in Hoover, AL

I have been working at FedEx Office full-time (more than 5 years)

Pros

Nice co-workers, flexible work-life balance

Cons

Short staffed constantly, no more bonuses and tiny raises-FedEx has removed a lot of the enjoyment there used to be here. There are times when we get overwhelemed by the number of customers there are to serve compared to the number of staff available.

Advice to ManagementAdvice

Be more aware of employee's desires to learn and grow within the company

Recommends
Neutral Outlook
No opinion of CEO

715 Other Employee Reviews for FedEx Office (View Most Recent)

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  1. 1 person found this helpful  

    Lack of true direction and out of date policy and procedures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Nashville, TN
    Current Employee - Senior Manager in Nashville, TN

    I have been working at FedEx Office (more than 5 years)

    Pros

    FedEx Office has a competitive benefit package.

    Cons

    Company has a policy of creating change for the sake of change.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fast pace..slow technology with customers who are impatient and short on time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant in Los Angeles, CA
    Former Employee - Center Consultant in Los Angeles, CA

    I worked at FedEx Office part-time (more than 3 years)

    Pros

    . Good Benefits
    . Tuition Assistance
    . Better pay than most places. $12/hour forc center consultant + commision of certain products each month.
    . 20% discount on your phone bill
    . 60% of shipping through FedEx
    .
    .

    Cons

    . Management can care less if you do not take your break
    . You deal with a lot of cooperate clientele/ business people & one always thinks they are more important than the other.
    . Yes some stores are open 24/7 and the company prides itself on being "Open" for your convenience yet they do not have the appropriate staffing.
    . Procedures are constantly changing and not for the better. Usually updates are slow or malfunctioning yet they are suppose to be an "improvement"
    . If you are new don't expect to shadow someone and show you the ropes. You basically learn as you go. Expect to do a lot of online training.
    . GOOD LUCK :)
    .

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for FedEx Office

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