There are newer employer reviews for FedEx Office

4 people found this helpful

Tedious.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Center Assistant Manager in Seattle, WA
Current Employee - Center Assistant Manager in Seattle, WA

I have been working at FedEx Office full-time (more than 3 years)

Pros

Good benefits for the level of job it is. Pay is mediocre.
1 week of vacation 1st year, 2 weeks the 2nd year and 3 weeks starting the 4th year.
401k matching up to 5%.
Health, dental, vision. Not great plans, but something.
Managers can bonus quarterly but it is rare in most locations.

Cons

As with any customer-service oriented job, you are expected to meet unrealistic customer expectations and give every customer a lengthy spiel about the current month's sale ("Don't forget to take the survey too!")

Advice to ManagementAdvice

Quit it with the forced talk tracks and making us sell things that people don't want. Focus on expanding your online offerings.

Doesn't Recommend
Positive Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Learning and Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training
    Former Employee - Training

    I worked at FedEx Office full-time (more than 5 years)

    Pros

    FedEx and Kinkos each have long histories and now as FedEx Office, the bring the benefit of those experiences together to provide a full menu of products and services to customers. Value training and development of employees to promote from within.

    Cons

    Recent changes have made it difficult to work in learning and development department and get promoted unless you're willing to move to Dallas Texas.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Challanging work, ever changingand updated skills, very fast pased enviroment, and extremely competitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Customer Service Specialist in Scottsdale, AZ
    Current Employee - Center Customer Service Specialist in Scottsdale, AZ

    I have been working at FedEx Office full-time (more than 5 years)

    Pros

    Updated techology in the printing field

    Cons

    Overworked and underpaid and not appricated

    Recommends
    Neutral Outlook
    Approves of CEO
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