There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

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Helpful (4)

Tedious.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Center Assistant Manager in Seattle, WA
Current Employee - Center Assistant Manager in Seattle, WA

I have been working at FedEx Office full-time (More than 3 years)

Doesn't Recommend
Positive Outlook
Disapproves of CEO
Doesn't Recommend
Positive Outlook
Disapproves of CEO

Pros

Good benefits for the level of job it is. Pay is mediocre.
1 week of vacation 1st year, 2 weeks the 2nd year and 3 weeks starting the 4th year.
401k matching up to 5%.
Health, dental, vision. Not great plans, but something.
Managers can bonus quarterly but it is rare in most locations.

Cons

As with any customer-service oriented job, you are expected to meet unrealistic customer expectations and give every customer a lengthy spiel about the current month's sale ("Don't forget to take the survey too!")

Advice to Management

Quit it with the forced talk tracks and making us sell things that people don't want. Focus on expanding your online offerings.

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  1. Helpful (1)

    Learning and Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training
    Former Employee - Training

    I worked at FedEx Office full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    FedEx and Kinkos each have long histories and now as FedEx Office, the bring the benefit of those experiences together to provide a full menu of products and services to customers. Value training and development of employees to promote from within.

    Cons

    Recent changes have made it difficult to work in learning and development department and get promoted unless you're willing to move to Dallas Texas.

  2. Helpful (3)

    I have worked for FedEx Office for 8 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at FedEx Office full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are very few pros that I can think of, other than having a job is better than not having a job.

    Cons

    Military-type organization with micro-management from the top down. Every move one makes is watched and documented. Company cares more about employees following procedure than initiative and ability. Employees valued less than packages brought to centers for delivery.

    Advice to Management

    If you're really a retail company, learn how to do retail.

There are newer employer reviews for FedEx Office
There are newer employer reviews for FedEx Office

See Most Recent

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