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2 people found this helpful  

Center Consultant

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Center Consultant
Current Employee - Center Consultant

I have been working at FedEx Office full-time for more than a year

Pros

Plenty of Hours
Decent pay once promoted
Room for Growth

Cons

So-So Management
Terrible Training
Too many responsibilities per employee
Overly Stressful

Doesn't Recommend
Positive Outlook
Disapproves of CEO

Other Reviews for FedEx Office

  1. 3 people found this helpful  

    Management and equipment need an overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant  in  Rockford, IL
    Former Employee - Center Consultant in Rockford, IL

    I worked at FedEx Office full-time for more than a year

    Pros

    More often than not, many of the customers that came into the store were repeat customers so you got to know them, but there were new customers as well. Running production was a highlight of the job, but often got pushed aside until the last minute due to retail customer needs.

    Cons

    Management is out of touch with the reality of the job. They sit in their offices doing paperwork and are rarely willing to help with any of the production tasks. District managers need to realize that stores that aren't in a huge, wealthy area are not going to be as profitable as those stores that are. Store managers threatening to hold employees accountable for things customers are not willing to pay for need to be removed from their positions as an employee cannot force a customer to spend more than they are willing to spend just to get management's numbers to where they are "supposed" to be. Schedules that are promised are rarely upheld. Expect to work at least one weekend day, and in some cases both weekend days. Stores are understaffed and unappreciated as long as the monthly reports show any numbers in the red. Don't be fooled into thinking you are a part of a "family" as management would have you believe. You're a pawn in the success of management and will be treated as such. The equipment being used is lackluster at best. Cutters that can't cut straight lines, copiers that cannot print straight or even across the page, use of proprietary software that drastically changes the color of the printed document. The requirement to process documents through the proprietary software degrades the final product's quality more often than it makes prints look better.

    Advice to ManagementAdvice

    Take a look at who you have managing your districts and stores. Some of them are not a good fit for the position - people with ZERO customer service skills should more than likely not be in store management positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Not the best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist  in  Las Vegas, NV
    Former Employee - Customer Service Specialist in Las Vegas, NV

    I worked at FedEx Office full-time for more than a year

    Pros

    There is not any pros for working at this company.

    Cons

    The company doesn't care for its employees, only cares about the profits. The company is endangering their employees well-being by creating unsafe work environment. The company doesn't respects employee laws and regulations. There is a lot of nepotism within the company.

    Advice to ManagementAdvice

    Respect your employees. Create safe work environment.

    Doesn't Recommend
    Neutral Outlook
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