There are newer employer reviews for FedEx Office

5 people found this helpful  

This job can go a million different ways...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Consultant  in  Seattle, WA
Current Employee - Customer Consultant in Seattle, WA

I have been working at FedEx Office full-time for more than a year

Pros

Decent start rate (until you really get the experience)
Learn a lot about customer service, printing, and finishing
Some coworkers are good to work with
Developed good relationships with customers

Cons

Your typical overworked and underpaid
It gets insane especially during peak hours and holidays, you'll find yourself going nuts
Working by myself for hours at a time was very difficult and lost business by having customers walk out
EXTREMELY stressful! I can't even explain how stressful this job is
Customers are very demanding sometimes and their stress will add on to yours, they expect things to be done right away

Doesn't Recommend
Neutral Outlook
No opinion of CEO

648 Other Employee Reviews for FedEx Office (View Most Recent)

Sort: Rating Date
  1.  

    Current Team Member with satisfactory experience as employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant  in  Fort Lee, NJ
    Current Employee - Center Consultant in Fort Lee, NJ

    I have been working at FedEx Office part-time for less than a year

    Pros

    great center manager, good co-workers who create enjoyable working environment. great training provided.

    Cons

    high volume customer base, leading to at times overwhelming work environment

    Advice to ManagementAdvice

    allow for the ability to make custom signs tailored to needs of individual stores.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Overworked, underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant  in  Memphis, TN
    Current Employee - Center Consultant in Memphis, TN

    I have been working at FedEx Office full-time for more than a year

    Pros

    It's a job. Everyone needs money to pay their bills.

    Cons

    Customers are often unreasonable in their expectations of what services FedEx Office offers. High turnover, extremely low pay that is not commensurate with experience, company culture of suspicion, blame placed solely on the employee

    Advice to ManagementAdvice

    Give your employees real incentives. (POMs don't count as you have to be pushy to sell them and they are often products that no one wants.)

    Also, FedEx Office might actually turn a profit one day if it focused on the basics and stopped trying to spread itself thin by offering too many products that don't make any money for the company.

    And don't tell your customers how eco-friendly your company is when you do not recycle any of your ink cartridges, paper from recycling bins, or used cardboard boxes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for FedEx Office

Worked for FedEx Office? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.