There are newer employer reviews for FedEx Office

5 people found this helpful

Losing their luster considering it is a FedEx Company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Center Manager
Current Employee - Center Manager

I have been working at FedEx Office full-time (more than 8 years)

Pros

Fantastic Benefits. Some perks with other companies such as cell phone and travel. Bonuses no longer tied to other centers outside of your control. Can advance quickly if willing to relocate.

Cons

Company is too focused on the smallest of details and has a carpet bombing managing technique. If there is an issue in one place, a "solution" is created for everyone even if you have a track record of success and you are made to change. An utter lack of ability to manage to the individual while maintaining the talent of the exceptional. Pay rates have changed and are not in line with a manager who has so much responsibility. Promotions do not net you a financial advancement and there is currently no career path that leads to multi-unit management. Starting pay at the center manager level is laughable unless you are starting out of college and would like to get experience.

Advice to ManagementAdvice

You are bleeding talent with no system designed for retention. Long term goals will be useless if you continue to lose good people.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 1 person found this helpful

    If you are after money don't work here. Love the experiences with different people though. Great benefits..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Love the customer service aspect. Either you have it or you don't//

    Cons

    Pay scale is not good for what you do. Don't get blackballed or your career will be over.

    Advice to ManagementAdvice

    Checks and balances definitely need to be more thorough. Results in districts don't appear to be successful. Tenured team members aren't getting opportunities in the city. Pulling canidates from outside the company as well as outside of the city and overlooking people seeking opportunity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Mrg in Saint Paul, MN
    Current Employee - Assistant Mrg in Saint Paul, MN

    I have been working at FedEx Office full-time (more than a year)

    Pros

    Strong company, lots of training. There is a good structure and many resources for employees. There are opportunities to move up if you want to follow the path of store management,

    Cons

    It is always busy. There are always balls to keep in the air. The money is better than most places but still so so for the amount of work that you do. Benefits are good through.

    Advice to ManagementAdvice

    Hire more people, increase the hourly pay so that better people can be hired. Store trying to be everything to every customer

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for FedEx Office

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