FedEx Office

www.fedexoffice.com
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There are newer employer reviews for FedEx Office

 

A company with great experience and high demand for performance, and fair!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Field Account Executive in San Francisco, CA
Current Employee - Field Account Executive in San Francisco, CA

I have been working at FedEx Office

Pros

It is a good place because of the size of the company, name, benefits, training, atmosphere, and more...

Cons

The product is secondary, there is a high expectation for sales (they way expected to get there is not effective), and there is little chance to move up fast through the company...

Advice to ManagementAdvice

Management knows what is needed.... but the constant change in structure seems to be a concern among employees...

Recommends
Approves of CEO

765 Other Employee Reviews for FedEx Office (View Most Recent)

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  1.  

    Low pay, Lack of senior management direction, Dearth of professional growth/promotion opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Center Manager in San Diego, CA
    Former Employee - Business Center Manager in San Diego, CA

    I worked at FedEx Office

    Pros

    One of the few reasons to work at FedEx Office is the other team members you work with. Generally, they are excellent people, and the sense of teamwork within the "lower ranks" is exceptional.

    Cons

    There are many reasons NOT to work here:

    -The pay is generally low, VERY low if you consider all of the job responsibilities and exacting metrics that are used to track your performance.
    -The "bonus" structure is a joke - whenever people start making bonuses they change the program, continually moving the line making bonus nearly impossible to hit. They also structure the bonus program so that your bonus is dependent on someone else's performance - usually someone at a different store.
    -There is a huge lack of opportunity to advance, and advancement is usually based on being "in" with the HR representative and the DM, NOT on actually performance. While they used to have professional development classes, these were cut due to budget reasons.
    -Managers are expected to hit too many metrics, and there is a culture of fear instilled whereby the DM will address legitimate concerns with "Do you really think you will be working here that much longer with that kind of attitude?" Too many conversations with your boss will somehow incorporate "your accountability" into situations.
    -Praise and recognition are few and far between. You never be praised for getting anything "99% right", but you will always be blamed for getting something "1% wrong"
    -If you do want to work here, look at getting into the Sales department - it is archaically organized, lacks responsibilities, and can deal with any of the other departments autocratically *disrespectfully*.

    Advice to ManagementAdvice

    -The metrics used are impossible to keep up with, sales staff provide no support, management is continually pushed to hit unachievable goals, and the learning curve for all of the daily tasks is high.
    -You should start by retraining your DM's and Senior Center Managers to not threaten peoples jobs when they can't hit some impossible metric, with not support, and inadequate training.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    i am disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at FedEx Office

    Pros

    Some people can advance in the company if given the opportunity. Your job is safe from a slow down economy.

    Cons

    The raises are very small once per year if you qualify. You feel stuck and not
    able to do anything else.

    Advice to ManagementAdvice

    I would suggest management try and keep your best employees. People leave because the pay sucks and find something else.

    Doesn't Recommend
    Disapproves of CEO
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