FedEx

www.fedex.com
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There are newer employer reviews for FedEx

 

Incredible benefits, fair and equitable manangement style.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at FedEx part-time (more than a year)

Pros

The benefits are 2nd to none. Compensation is inline with the industry. Management treats employees fair and equitably. A very forward thinking and progressive company. Not afraid to experiment with new concepts and ideas that can improve employee life balance.

Cons

Call center customer service is very intense and can be very stressful some days. Depending on your personality burn out can build quickly. Call center turnover is high. Ideal for a part-time job but wouldn't do it full-time. Call volume is very high with 200-300 calls in a typical shift.

Advice to ManagementAdvice

Never stop improving technology and computer systems for employee efficiency and increased customer satisfaction.

Recommends
Positive Outlook
Approves of CEO

1348 Other Employee Reviews for FedEx (View Most Recent)

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  1.  

    Overall great company and benefits, but very painfully slow advancement."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Transport Driver in Middletown, PA
    Former Employee - Ramp Transport Driver in Middletown, PA

    I worked at FedEx full-time (more than 5 years)

    Pros

    - paid training
    - lots of vacation time
    - 5 sick days and 4 single days off the first year (and every year thereafter)
    - 2 weeks vacation after 1 year/3 after 5/4 after 10/5 after 20
    - good health insurance
    - tuition assistance (about $2,500/yr)

    Cons

    - extremely unstable hours (They will work you all sorts of different shifts in the same week!)
    - company constantly cutting benefits every year
    - advancement takes forever (I drove tractor trailers for them. At most carriers, you reach the top of scale in 1-3 years. At FedEx Express, reaching the top of scale takes 15-20 years!"
    - Oh yeah and their volume is WAY down right now. Hours are being cut and it's likely that their no-layoff policy may go out the window.

    Advice to ManagementAdvice

    Advance employees up the pay scale faster if you want to keep your employees.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good job to start young and build up a retirement...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FO Courier in Minneapolis, MN
    Current Employee - FO Courier in Minneapolis, MN

    I have been working at FedEx part-time (more than 3 years)

    Pros

    benefits, 401K pension and profit sharing

    Cons

    last minute changes to work plan

    Advice to ManagementAdvice

    PEOPLE (Employees) service profit....

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for FedEx

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