FedEx

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1110 Employee Reviews (View Most Recent)

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Incredible benefits, fair and equitable manangement style.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

Pros

The benefits are 2nd to none. Compensation is inline with the industry. Management treats employees fair and equitably. A very forward thinking and progressive company. Not afraid to experiment with new concepts and ideas that can improve employee life balance.

Cons

Call center customer service is very intense and can be very stressful some days. Depending on your personality burn out can build quickly. Call center turnover is high. Ideal for a part-time job but wouldn't do it full-time. Call volume is very high with 200-300 calls in a typical shift.

Advice to ManagementAdvice

Never stop improving technology and computer systems for employee efficiency and increased customer satisfaction.

Recommends
Positive Outlook
Approves of CEO

Other reviews for FedEx

  1.  

    Overall great company and benefits, but very painfully slow advancement."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Transport Driver  in  Middletown, PA
    Former Employee - Ramp Transport Driver in Middletown, PA

    Pros

    - paid training
    - lots of vacation time
    - 5 sick days and 4 single days off the first year (and every year thereafter)
    - 2 weeks vacation after 1 year/3 after 5/4 after 10/5 after 20
    - good health insurance
    - tuition assistance (about $2,500/yr)

    Cons

    - extremely unstable hours (They will work you all sorts of different shifts in the same week!)
    - company constantly cutting benefits every year
    - advancement takes forever (I drove tractor trailers for them. At most carriers, you reach the top of scale in 1-3 years. At FedEx Express, reaching the top of scale takes 15-20 years!"
    - Oh yeah and their volume is WAY down right now. Hours are being cut and it's likely that their no-layoff policy may go out the window.

    Advice to ManagementAdvice

    Advance employees up the pay scale faster if you want to keep your employees.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    package handlers got and took the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Package Handler  in  Kansas City, MO
    Current Employee - Package Handler in Kansas City, MO

    Pros

    good training ,after required training can pick up extra shift

    Cons

    will receive 10-12hrs week ,though I would receive 20-25hrs per week

    Recommends
    Positive Outlook
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