There are newer employer reviews for FedEx

 

Incredible benefits, fair and equitable manangement style.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at FedEx part-time (more than an year)

Pros

The benefits are 2nd to none. Compensation is inline with the industry. Management treats employees fair and equitably. A very forward thinking and progressive company. Not afraid to experiment with new concepts and ideas that can improve employee life balance.

Cons

Call center customer service is very intense and can be very stressful some days. Depending on your personality burn out can build quickly. Call center turnover is high. Ideal for a part-time job but wouldn't do it full-time. Call volume is very high with 200-300 calls in a typical shift.

Advice to ManagementAdvice

Never stop improving technology and computer systems for employee efficiency and increased customer satisfaction.

Recommends
Positive Outlook
Approves of CEO

1201 Other Employee Reviews for FedEx (View Most Recent)

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  1.  

    Good job to start young and build up a retirement...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FO Courier in Minneapolis, MN
    Current Employee - FO Courier in Minneapolis, MN

    I have been working at FedEx part-time (more than 3 years)

    Pros

    benefits, 401K pension and profit sharing

    Cons

    last minute changes to work plan

    Advice to ManagementAdvice

    PEOPLE (Employees) service profit....

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Overall Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX

    I have been working at FedEx full-time (more than 5 years)

    Pros

    Fair pay. Great benefits. Good opprotunities for advancement if you work hard. Good professional development to further your sales skills. Overall a great company to work for.

    Cons

    Too many internal procedures to follow. This causes you to work more hours per week than you really need to.

    Advice to ManagementAdvice

    Continue to take the survey data you compile and implement changes.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for FedEx

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