There are newer employer reviews for FedEx
There are newer employer reviews for FedEx

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Incredible benefits, fair and equitable manangement style.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at FedEx part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The benefits are 2nd to none. Compensation is inline with the industry. Management treats employees fair and equitably. A very forward thinking and progressive company. Not afraid to experiment with new concepts and ideas that can improve employee life balance.

Cons

Call center customer service is very intense and can be very stressful some days. Depending on your personality burn out can build quickly. Call center turnover is high. Ideal for a part-time job but wouldn't do it full-time. Call volume is very high with 200-300 calls in a typical shift.

Advice to Management

Never stop improving technology and computer systems for employee efficiency and increased customer satisfaction.

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  1. package handlers got and took the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Package Handler in Kansas City, MO
    Current Employee - Package Handler in Kansas City, MO

    I have been working at FedEx part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good training ,after required training can pick up extra shift

    Cons

    will receive 10-12hrs week ,though I would receive 20-25hrs per week

  2. Good job to start young and build up a retirement...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FO Courier in Minneapolis, MN
    Current Employee - FO Courier in Minneapolis, MN

    I have been working at FedEx part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    benefits, 401K pension and profit sharing

    Cons

    last minute changes to work plan

    Advice to Management

    PEOPLE (Employees) service profit....

There are newer employer reviews for FedEx
There are newer employer reviews for FedEx

See Most Recent

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