There are newer employer reviews for FedEx
There are newer employer reviews for FedEx

See Most Recent

Incredible benefits, fair and equitable manangement style.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at FedEx part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The benefits are 2nd to none. Compensation is inline with the industry. Management treats employees fair and equitably. A very forward thinking and progressive company. Not afraid to experiment with new concepts and ideas that can improve employee life balance.

Cons

Call center customer service is very intense and can be very stressful some days. Depending on your personality burn out can build quickly. Call center turnover is high. Ideal for a part-time job but wouldn't do it full-time. Call volume is very high with 200-300 calls in a typical shift.

Advice to Management

Never stop improving technology and computer systems for employee efficiency and increased customer satisfaction.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Good job to start young and build up a retirement...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FO Courier in Minneapolis, MN
    Current Employee - FO Courier in Minneapolis, MN

    I have been working at FedEx part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    benefits, 401K pension and profit sharing

    Cons

    last minute changes to work plan

    Advice to Management

    PEOPLE (Employees) service profit....


  2. Overall Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX

    I have been working at FedEx full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fair pay. Great benefits. Good opprotunities for advancement if you work hard. Good professional development to further your sales skills. Overall a great company to work for.

    Cons

    Too many internal procedures to follow. This causes you to work more hours per week than you really need to.

    Advice to Management

    Continue to take the survey data you compile and implement changes.


There are newer employer reviews for FedEx
There are newer employer reviews for FedEx

See Most Recent

Work at FedEx? Share Your Experiences

FedEx

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.