FedEx

  www.fedex.com
  www.fedex.com
There are newer employer reviews for FedEx

 

Part Time Worker Day Shift

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Package Handler in Indianapolis, IN
Former Employee - Package Handler in Indianapolis, IN

I worked at FedEx part-time (less than an year)

Pros

Benefits, Exercise, Work Life Balance

Cons

No overtime available for part timers

Advice to ManagementAdvice

Don't push your employees so hard that one gets hurt

Recommends
Positive Outlook
No opinion of CEO

1253 Other Employee Reviews for FedEx (View Most Recent)

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  1.  

    Customer Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Buffalo Grove, IL
    Current Employee - Customer Service Representative in Buffalo Grove, IL

    I have been working at FedEx full-time (more than an year)

    Pros

    Great Benefits, Company provides good training to mean job requirements, FedEx has a reputation for having a no-nonsense work environment where performance is constantly tracked, measured, and available to employee during annual review. All calls are recorded and may be monitored and graded by managers of other call centers reducing discrimination or favoritism.

    Cons

    Little chance for meaningful promotion, Some performance (matrix) measurements are contrary to customer service. A focus on call time (for example) pressures employee to get off call regardless if customer issue has been resolved.

    Advice to ManagementAdvice

    Review matrix methods and measurments to focus on resolving customer issues.

    Recommends
    Neutral Outlook
  2.  

    Very Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx

    Pros

    Team environment, great coaching, decent opportunity for advancement.

    Cons

    Salary, low bonuses, usually you have to move (out of state) to ascend in the sales environment

    Recommends
    Approves of CEO
There are newer employer reviews for FedEx

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