Federal Government

  www.usa.gov
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389 Employee Reviews (View Most Recent)

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Received valuable experience in working with the Public and learning Government regulations and how to apply them.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Teleservice Representative  in  Manassas, VA
Current Employee - Teleservice Representative in Manassas, VA

Pros

Retirement benefits are very fair and appreciated. Being able to take all insurance upon retirement immediately is a great bonus.

Cons

Teleservice Representative employees are charted every day. Charts have when the employee is on the phone, off the phone, how long the call takes, seconds between calls, and how long a person is on hold.

Advice to ManagementAdvice

Just keep being honest & fair

Doesn't Recommend
Neutral Outlook

Other reviews for Federal Government

  1.  

    Used to be a good to serve your country and support your family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Law Enforcement  in  Washington, DC
    Current Employee - Law Enforcement in Washington, DC

    Pros

    Job security
    Scheduling (Depending on agency)

    Cons

    Political climate does not support career growth
    Pay freeze
    Employee contribution to benefits is increasing
    Retirement for FERS is average at best

    Advice to ManagementAdvice

    More members of Congress need to recognize how important federal employees are to this country. We are the backbone and work hard to keep it running. There are lazy people in every industry, including theirs. Don't diminish the contributions made by the majority of us to further your agendas.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    front line customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    Pros

    good pay and benefits. job for life as long as you do what your told and don't make waves or suggest improvements

    Cons

    incompetence is not confined to congress and D.C. little room for career advancement, mgmt not open to new ideas

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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